Brand Ambassador

Listers Group Limited; Bristol; On-site; GBP 25,000 - 30,000; Full time

Job summary

An established industry player is seeking a Toyota Brand Ambassador to engage customers with the latest Toyota products and technologies. This role involves creating a welcoming showroom environment and delivering enthusiastic vehicle presentations. No prior motor industry experience is necessary, as comprehensive training will be provided. The ideal candidate will possess excellent customer service and interpersonal skills, with a strong desire to succeed. This is a fantastic opportunity to build a career in the automotive sector with a reputable brand, offering a competitive salary and attractive benefits.

Benefits

33 days holiday including bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Retailer discounts

Long service and loyalty incentives

Staff referral scheme

Opportunities for qualifications and professional development

Qualifications

• Excellent customer service skills and ability to work well with people.
• Strong interpersonal and presentation skills.

Responsibilities

• Creating and maintaining a positive, customer-friendly sales environment.
• Promoting and selling the value of all new and used vehicles.
• Welcoming and responding to customer inquiries.

Skills

Customer Service Skills

Interpersonal Skills

Presentation Skills

Job description

As a Toyota Brand Ambassador, you will be responsible for engaging customers with the latest Toyota products and technologies.

You will work 5 days a week (42.5 hours), including regular weekends. Hours are 08:30 – 17:30 Monday to Saturday and 10:00 – 17:00 on Sunday.

Basic Salary up to £25,000 plus bonus and a company car (OTE £30,000).

As part of the sales team, you will be the point of contact for our customers, welcoming them to our showroom or responding to telephone or online inquiries. You will deliver product presentations, demonstrating excellent knowledge of Toyota vehicles.

Don’t worry if you’re not a Toyota expert now – our comprehensive training program will equip you with all the necessary knowledge to succeed as a Toyota Brand Ambassador.

Role and responsibilities include:

1. Creating and maintaining a positive, customer-friendly sales environment and managing the showroom’s presentation and maintenance.
2. Promoting and selling the value of all new and used vehicles in line with company policies.
3. Welcoming and responding to customer inquiries via telephone, walk-in, email, and LiveChat, following our sales process.
4. Guiding and informing customers, delivering enthusiastic and competent vehicle presentations.
5. Aiming to achieve high customer satisfaction levels.

What we’re looking for:

• No prior motor industry experience necessary; however, you should have excellent customer service skills and the ability to work well with people.
• Strong interpersonal and presentation skills.
• A well-presented individual with a desire and attitude to succeed.
• The ability to quickly build rapport with customers.

This is a great opportunity to develop your career in the automotive sector and with a reputable brand. We’re interested in potential, not necessarily experience.

In return, we offer:

• 33 days holiday including bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Benefits including discounts at retailers, restaurants, cinemas, and holidays
• Long service and loyalty incentives
• Staff referral scheme
• Opportunities for qualifications and professional development
• Company events

Why join Listers?

Founded in 1979, Listers Group is one of the largest privately owned motor retailer groups in the UK, representing prestigious brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk, and Yorkshire. Our success is driven by our team—over two and a half thousand dedicated employees. We support our staff in all career stages and aspirations, making this a great place to build a career in the motor trade. Apply today or join our Talent Bank for similar opportunities.