Tapestry Regional Brand Ambassador - South UK

Tapestry, Inc.; Bristol; On-site; GBP 25,000 - 45,000; Full time

Job summary

Join a dynamic team as a Regional Brand Ambassador for a leading global house of brands. This role offers the opportunity to represent iconic brands like Coach and Kate Spade while overseeing a regional department store network. You will drive sales initiatives, cultivate strong relationships with teams, and ensure a seamless shopping experience for customers. With a focus on leadership and communication, you will play a key role in motivating and educating Brand Ambassadors. Enjoy competitive perks, including a generous holiday allowance and multi-brand discounts, while contributing to a culture that values individuality and innovation.

Benefits

28 days holiday

Annual Incentive Plan

Multi brand discount up to 50%

Health cash plan

Free 24/7 support for family building

Employee Assistance Program

Paid Volunteering Day

Learning & development opportunities

Qualifications

• Minimum of 2 years retail experience with strong knowledge of the retail environment.
• Excellent communication and leadership skills are essential.

Responsibilities

• Drive sales initiatives and ensure a seamless customer experience.
• Build relationships with internal teams to enhance brand awareness.
• Educate stores on brand knowledge and implement visual merchandising directives.

Skills

Retail Environment Knowledge

Leadership Skills

Organizational Skills

Analytical Skills

Communication Skills

Industry Trends Knowledge

Team Player

Strategic Thinking

Job description

Tapestry Regional Brand Ambassador - South UK

Company: Tapestry

Location: Bristol, BST, GB

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible. At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen.

Primary Purpose: The Regional Brand Ambassador (RBA) represents Tapestry and its brands (Coach & Kate Spade New York) and is responsible for overseeing a small regional department store network in the South of the UK. The RBA will be primarily based in John Lewis & Partners Cribbs Causeway and travelling to locations in the South, including Cheltenham, Cardiff, Oxford, Southampton & Reading.

The RBA reports to the Senior Regional Brand Ambassador (SRBA) for UK & Ireland, and provides feedback, leads by example and ensures Tapestry values and business priorities are demonstrated on the shopfloor. It is their responsibility to ensure customers have a seamless experience, however and whenever they choose to shop. The RBA drives sales initiatives, implements and leads on best practice, and motivates and educates Brand Ambassadors in the region.

Duties and Responsibilities:

• Track and analyse store targets to ensure they are met and exceeded, compiling and presenting action plans and new initiatives to SRBA.
• Build and cultivate strong relationships with internal teams and department store teams to drive brand awareness and customer retention.
• Drive ideas for clientelling & events, and support with co-hosting in-store events.
• Ensure all stores within the region are educated on the brands and deliver brand training to increase product knowledge.
• Implement VM directives within the region to ensure all locations are showcasing new season product.
• Ensure daily product deliveries and replenishment are managed efficiently.
• Complete trade reports in a timely manner and ensure effective communication within the region.
• Coordinate with the SRBA to schedule adequate floor coverage for all locations.

Minimum Requirements:

• In-depth knowledge of the retail environment and a minimum of 2 years retail experience.
• Ability to travel within the South of the UK.
• Understanding of working within a department store.
• Excellent communication, leadership, organisational and analytical skills.
• Strong knowledge of industry trends.
• Self-motivated with the ability to strategize to help develop their business.
• A passionate team player with the ability to work well with others.

What Tapestry can offer you:

• 28 days holiday.
• Annual Incentive Plan (company performance bonus).
• Multi brand discount up to 50% off Coach, Kate Spade, Stuart Weitzman.
• Health cash plan.
• Free 24/7 support for family building, fertility and menopause.
• Employee Assistance Program.
• 1 Paid Volunteering Day per year and opportunities to volunteer with global projects.
• Learning & development and career progression opportunities.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.