Branch Supervisor

Wolseley UK; Perth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading specialist trade merchant in Perth, Scotland is looking for a full-time Branch Supervisor to oversee daily operations and ensure excellent customer service. Responsibilities include supporting the manager, engaging with customers effectively, and handling warehouse duties. Ideal candidates will have experience in sales and customer service, along with strong communication skills. This permanent role offers a competitive salary and generous benefits, encouraging growth and development.

Benefits

Competitive salary

Bonus potential

Generous pension scheme

Annual leave

Healthcare access

Online and high street discounts

Qualifications

• Previous industry or merchant experience would be desirable.
• Prior face-to-face sales and customer service experience.
• Excellent communication skills and confidence interacting with customers.

Responsibilities

• Support the Branch Manager with daily operations.
• Build rapport with customers and suppliers.
• Serve customers on the trade counter with advice.
• Handle goods in & out, including heavy items.
• Merchandise in the branch.

Skills

Customer relationship building

Sales and customer service

Communication skills

Industry knowledge

Job description

Salary:

Competitive salary + Bonus + Excellent Benefits

Branch Supervisor - Perth, Scotland - Plumb Centre

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Branch Supervisor based in Perth, Scotland, you’ll be responsible for:

• Supporting the Branch Manager with the day to day running and operations within this small branch.
• Building rapport with customers & suppliers, responding to any queries and processing sales.
• Serving customers on the trade counter, offering advice and product knowledge.
• General warehouse duties including, goods in & out, picking and packing customer orders - this will involve manual handling heavy items e.g. boilers, radiators, sinks and toilets.
• Merchandising.in the branch.

This is a full-time, permanent role working 40 hours per week Monday to Friday from 8am - 5pm Monday to Friday, and 8am - 12pm one in two Saturdays (paid as overtime).

And here’s what we’d like you to have to be a successful Branch Supervisor...

• Previous industry or merchant experience would be desirable.
• Prior Face to Face sales and customer service experience.
• Excellent communication skills and confidence interacting with customers to build strong relationships.

We look forward to receiving your application!

Please be aware that we are extending the application period for this role until the new year. Consequently, interviews will not be held until then. Rest assured, we will review your application, but this process may take a bit longer than usual. If you don’t hear from us right away, please don’t worry. In the meantime, we hope you have a wonderful festive break!