Branch Supervisor

JR United Kingdom; Bishop's Stortford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading trade merchant in the UK is seeking a Branch Supervisor for their Bishops Stortford location. The role involves supporting daily operations, engaging with customers, and managing warehouse duties. Competitive salary, bonuses, and excellent benefits are offered, including a generous pension scheme and health initiatives.

Benefits

Annual leave increasing with length of service

Generous pension scheme matched up to 9%

Potential to earn bonuses

Enhanced maternity/adoption leave

Access to online and high street discounts

Free access to healthcare

Cycle to Work scheme

Qualifications

• Proven experience in face-to-face sales or customer service.
• Willingness to learn and collaborate in a team environment.

Responsibilities

• Support the Branch Manager with daily operations.
• Build rapport with customers and suppliers.
• Perform general warehouse duties including picking and packing.

Skills

Communication

Customer Service

Job description

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Competitive Salary + Bonus + Excellent Benefits

Branch Supervisor - Bishops Stortford - Plumb Centre

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the salary there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Branch Supervisor based in Bishops Stortford you’ll be responsible for:

Supporting the Branch Manager with the day to day running and operations within this branch.

Building rapport with customers & suppliers, responding to any queries and processing sales.

Serving customers on the trade counter, offering advice and product knowledge.

General warehouse duties including, goods in & out, picking and packing customer orders and merchandising.

This is a full-time, permanent role working 40 hours per week Monday to Friday hours will vary between 7.30am – 5.00pm, along with Saturday mornings on a rota basis 8.00am - 12 noon paid as overtime.

And here’s what we’d like you to have to be a successful Branch Supervisor...

Willingness to learn and collaborate within a small team environment and step up to run the branch in the Branch Managers absence.

Excellent communication skills and confidence interacting with customers and suppliers to build strong relationships.

Proven experience in a face to face sales or customer service.

We look forward to receiving your application!