Branch & Sales Leader — Customer-Driven Growth

STARK Building Materials UK; Redruth; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Discretionary bonus

Staff discounts

Life assurance

34 days holiday (incl. BH)

Job summary

Jewson, part of STARK Building Materials UK, is seeking an Assistant Branch Manager in Redruth. You’ll support the Branch Manager, lead a small team, and deliver excellent customer service while driving local sales.

This full-time role includes 7:30am–17:00pm hours, a 34-day holiday entitlement, staff discounts, life assurance and career growth opportunities. You’ll manage customer interactions, process orders, ensure stock accuracy, and promote health and safety.

Qualifications

• Proven background in Sales with a strong track record of exceeding sales targets.
• Strong communication to be able to provide great customer service.
• A passion for customer service.
• An ability to build, develop and maintain relationships.
• Industry experience / knowledge of building materials would be advantageous.

Responsibilities

• Act as first line support to the Branch Manager to lead and support the team to deliver success.
• Get to know our product lines and services in order to make the most of all customer interactions.
• Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
• Get to know the local market to support plans for sales growth.
• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
• Maintain stock levels, carrying out regular stock counts.
• Lead your team to make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.

Skills

Sales targets

Communication

Customer service

Relationship building

Industry knowledge

Job description

Jewson, part of STARK Building Materials UK, is seeking an Assistant Branch Manager in Redruth. You’ll support the Branch Manager, lead a small team, and deliver excellent customer service while driving local sales.

This full-time role includes 7:30am–17:00pm hours, a 34-day holiday entitlement, staff discounts, life assurance and career growth opportunities. You’ll manage customer interactions, process orders, ensure stock accuracy, and promote health and safety.