Branch Sales Assistant

ADI Global Distribution; Exeter; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking global brand as a Branch Sales Assistant in Exeter! This role offers a stable, full-time position with a Monday-to-Friday schedule, where you will play a crucial role in maintaining customer relationships and supporting sales efforts. You will work collaboratively with your team to achieve sales targets while enjoying a great work environment and opportunities for progression. With a company that values diversity and offers excellent benefits, this is your chance to make a significant impact in a dynamic industry.

Benefits

Quarterly Bonus Scheme

Excellent Company Benefits

Pension Contribution

Opportunities for Progression

Stable Permanent Role

Qualifications

• Prior sales/customer service experience in trades or wholesale.
• Ability to multi-task and excellent communication skills.

Responsibilities

• Maintain existing customers and manage the sales cycle.
• Deliver excellent customer experience and support marketing activities.

Skills

Sales Experience

Customer Service

Communication Skills

Multi-tasking

Job description

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Job Description

We are currently looking for a Branch Sales Assistant to join the ADI team in the Exeter branch! This role is a Monday-to-Friday 08:30-17:30 and offers excellent, long-term opportunities.

As an assistant branch manager, you will be responsible for providing excellent service to our customers, handling sales inquiries, processing orders, and supporting the team as well as the branch manager in stimulating sales and achieving sales targets collaboratively as part of a team.

JOB DUTIES:

• Maintain Existing Customers
• Manage Sales Cycle
• Provide Excellent Customer Support
• Raise Escalations
• Work with Larger Sales Organisations
• Assist and support the Branch Manager and colleagues in achieving branch sales & profit targets.
• Deliver an excellent customer experience, maintaining strong relationships with customers and supply partners.
• Support delivery of business plans/strategy for the branch to achieve revenue and profitability objectives.
• Support all marketing activities in line with business strategy.
• Work effectively with key strategic vendors and customers to promote growth and develop strong key partnerships.
• Act as a role model for the team – leading by example and promoting the correct behaviors, fulfilling all audit requirements.
• Handle customer inquiries and complaints and escalate where necessary.

YOU MUST HAVE:

• Prior sales/customer service experience - preferably in a trades or wholesale environment, but retail experience will also be considered.
• Ability to multi-task
• Excellent communication skills

WE VALUE:

• Prior sales experience
• Prior industry experience
• Strong interpersonal skills
• Ability to work autonomously and as part of a team
• Experience in wholesale distribution or trade counters is an advantage
• Comfortable on the phone with customers, providing advice, and identifying sales and upselling opportunities

What's In It For You:

• Stable permanent role, Monday to Friday
• Great work environment
• Quarterly bonus scheme
• Excellent company benefits and pension contribution
• Opportunities for progression
• Work for a forward-thinking global brand

About Us:

Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and a distributor of low-voltage electronic and security products. With a 130-year heritage, Resideo operates in over 150 million homes, with 15 million systems installed annually. We serve more than 110,000 professionals worldwide through leading distributors, including our ADI Global Distribution business, exporting to over 100 countries from more than 200 locations. Resideo is a $5.0 billion company with approximately 13,000 employees globally. For more, visit www.resideo.com.

Resideo is committed to diversity and equal opportunity employment. We consider all qualified applicants without regard to age, race, creed, color, national origin, marital status, sexual orientation, gender identity, disability, or veteran status. For more info, see our recruitment privacy notice and equal employment opportunity policies. If you need accommodations to apply, please contact us.

JOB INFO:

Job Identification: 16015

Job Category: Inside Sales

Posting Date: 2025-04-25

Job Schedule: Full-time

Location: Silverton Road, Matford, Exeter, EX2 8HE, GB (On-site)

Incentive Eligible: SIP

Business: ADI Global Distribution

Salary Range: Competitive, based on role, qualifications, and location. Benefits included.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales, Business Development, and Marketing

Industries

• Electronics Manufacturing, Appliances, Electrical, and IT Services

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