Branch Sales Advisor – Customer Focused

Jewson; Redruth; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Pension

Life assurance

Employee discounts

Job summary

Jewson, part of Stark UK, is hiring for a full-time branch role. You will work Monday to Friday 7:30–17:00, with alternate Saturdays 08:00–12:00, delivering excellent customer experiences in person and by phone.

You will learn product lines, build relationships with customers, process orders, and coordinate deliveries while keeping the branch tidy and well stocked. A supportive team and comprehensive benefits accompany the role.

Qualifications

• Experience in customer-facing roles or retail environments.
• Strong communication and interpersonal skills.
• Ability to build relationships with customers and colleagues.

Responsibilities

• Engage with customers face-to-face and over the phone to understand needs and provide proactive advice.
• Process orders and payments using in-house systems and update customer accounts.
• Organise delivery times and keep customers informed throughout their journey.
• Maintain a clean, welcoming branch environment and assist with stock checks.

Skills

Customer service

Communication

Team work

Tools

In-house systems

Job description

Jewson, part of Stark UK, is hiring for a full-time branch role. You will work Monday to Friday 7:30–17:00, with alternate Saturdays 08:00–12:00, delivering excellent customer experiences in person and by phone.

You will learn product lines, build relationships with customers, process orders, and coordinate deliveries while keeping the branch tidy and well stocked. A supportive team and comprehensive benefits accompany the role.