Branch Operations & Delivery Specialist

Euro Car Parts Ltd.; Portsmouth; Presencial; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Enhanced Annual Leave (Including Bank)

Exciting Career Growth

Life Assurance for Peace of Mind

24/7 Employee Assistance Programme

Exclusive Gym Discounts

Comprehensive Healthcare Perks

Cycle to Work Scheme

Retail & Staff Discounts

Descripción de la vacante

LKQ in Portsmouth is seeking a Branch Assistant to support daily branch operations across deliveries, the trade counter and warehouse tasks. You will help keep the branch moving and maintain high service standards.

The role combines hands-on delivery work, stock handling and customer care, with training provided to help you grow in a busy automotive parts environment. Join a friendly team, develop new skills, and contribute to an outstanding customer experience with full training and career

Formación

• Previous experience in a delivery driving, warehouse, logistics or branch support role.

Responsabilidades

• Deliver products safely, accurately and on time, ensuring every customer receives excellent service.
• Build positive relationships with customers and represent the business professionally at every opportunity.
• Support Click & Collect customers and assist at the trade counter when needed.
• Help resolve customer queries and contribute to a positive customer experience.
• Pick, pack and prepare customer orders accurately.
• Assist with goods receiving, stock movements and dispatch activities.
• Maintain excellent stock accuracy through daily stock checks and inventory procedures.
• Support stock takes and ensure products are stored safely and correctly.
• Help maintain excellent shelf availability and warehouse organisation.
• Carry out daily vehicle safety checks before every journey.
• Ensure company vehicles remain clean, roadworthy and compliant with company standards.
• Use delivery technology, including ePOD systems and handheld devices, accurately and effectively.
• Drive safely at all times, promoting our safety‑first culture and protecting our customers, colleagues and communities.
• Follow all Health & Safety procedures within the branch, warehouse and during deliveries.
• Handle stock safely to minimise damage and maintain quality standards.
• Complete mandatory training and compliance activities.
• Support branch audits, operational controls and governance requirements.
• Attend daily team briefings and contribute ideas to improve branch performance.
• Work collaboratively with colleagues across the branch to achieve shared goals.
• Support continuous improvement by helping deliver operational and customer service targets.
• Develop your skills through ongoing learning and training, becoming a valued multi‑skilled member of the team.

Conocimientos

Delivery driving

Warehouse operations

Branch support

Customer service

Communication

Organisational skills

Health & safety

IT skills

Teamwork

Herramientas

Handheld devices

Warehouse systems

Descripción del empleo

LKQ in Portsmouth is seeking a Branch Assistant to support daily branch operations across deliveries, the trade counter and warehouse tasks. You will help keep the branch moving and maintain high service standards.

The role combines hands-on delivery work, stock handling and customer care, with training provided to help you grow in a busy automotive parts environment. Join a friendly team, develop new skills, and contribute to an outstanding customer experience with full training and career