Branch Operations & Delivery Specialist

Euro Car Parts Ltd.; Newport; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Competitive Salary

Enhanced Annual Leave (Bank Holidays)

Career Growth across UK & Europe

Life Assurance

24/7 Employee Assistance Programme

Gym Discounts

Healthcare Perks

Cycle to Work Scheme

Retail & Staff Discounts

Job summary

Euro Car Parts Ltd. is seeking a Branch Assistant to join our busy UK branch. This role blends customer deliveries, warehouse tasks and trade counter support to help us provide an exceptional experience for customers.

You will deliver products safely and on time, assist at the trade counter, support stock accuracy and daily operations while adhering to health and safety procedures. A full UK driving licence and a proactive, team-oriented attitude are essential.

Qualifications

• Previous experience in a delivery driving, warehouse, logistics or branch support role.
• A full, clean UK driving licence.
• Strong communication and customer service skills.
• The ability to work efficiently in a busy, fast-paced environment.
• Good organisational skills and attention to detail.
• An understanding of safe working practices and Health & Safety.
• Basic IT skills and confidence using handheld devices or warehouse systems.
• A flexible, reliable and team-focused approach.

Responsibilities

• Deliver products safely, accurately and on time, ensuring every customer receives excellent service.
• Build positive relationships with customers and represent the business professionally at every opportunity.
• Support Click & Collect customers and assist at the trade counter when needed.
• Help resolve customer queries and contribute to a positive customer experience.
• Pick, pack and prepare customer orders accurately and efficiently.
• Assist with goods receiving, stock movements and dispatch activities.
• Maintain excellent stock accuracy through daily stock checks and inventory procedures.
• Support stock takes and ensure products are stored safely and correctly.
• Help maintain excellent shelf availability and warehouse organisation.
• Carry out daily vehicle safety checks before every journey.
• Ensure company vehicles remain clean, roadworthy and compliant with company standards.
• Use delivery technology, including ePOD systems and handheld devices, accurately and effectively.
• Drive safely at all times, promoting our safety‑first culture and protecting our customers, colleagues and communities.
• Follow all Health & Safety procedures within the branch, warehouse and during deliveries.
• Handle stock safely to minimise damage and maintain quality standards.
• Complete mandatory training and compliance activities.
• Support branch audits, operational controls and governance requirements.
• Attend daily team briefings and contribute ideas to improve branch performance.
• Work collaboratively with colleagues across the branch to achieve shared goals.
• Support continuous improvement by helping deliver operational and customer service targets.
• Develop your skills through ongoing learning and training, becoming a valued multi‑skilled member of the team.

Skills

Delivery driving

Warehouse experience

Logistics

Branch support

UK driving licence

Customer service

Communication

Organisation

Health & Safety awareness

IT handheld devices

Tools

Handheld devices

Job description

Euro Car Parts Ltd. is seeking a Branch Assistant to join our busy UK branch. This role blends customer deliveries, warehouse tasks and trade counter support to help us provide an exceptional experience for customers.

You will deliver products safely and on time, assist at the trade counter, support stock accuracy and daily operations while adhering to health and safety procedures. A full UK driving licence and a proactive, team-oriented attitude are essential.