Branch Delivery & Service Associate

Euro Car Parts Ltd.; Scotland; On-site; GBP 19,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Enhanced annual leave

Career growth across the UK & Europe

Life assurance

24/7 employee assistance programme

Exclusive gym discounts

Comprehensive healthcare perks

Cycle to work scheme

Retail & staff discounts

Job summary

Euro Car Parts Ltd. is seeking a Branch Assistant to join our busy branch, combining customer deliveries, warehouse tasks and trade counter support to ensure an exceptional customer experience.

You’ll be on the move, helping keep stock accurate, and contributing to a safety-focused, team-driven environment. We offer a competitive salary, enhanced annual leave, career growth across the UK & Europe, life assurance and wellness perks, plus cycle-to-work and staff discounts.

Qualifications

• Previous experience in a delivery driving, warehouse, logistics or branch support role.
• Full, clean UK driving licence.
• Strong communication and customer service skills.
• Ability to work efficiently in a busy, fast-paced environment.
• Good organisational skills and attention to detail.
• Understanding of safe working practices and Health & Safety.
• Basic IT skills and confidence using handheld devices or warehouse systems.
• Flexible, reliable and team-focused approach.

Responsibilities

• Deliver products safely, accurately and on time, ensuring every customer receives excellent service.
• Build positive relationships with customers and represent the business professionally at every opportunity.
• Support Click & Collect customers and assist at the trade counter when needed.
• Help resolve customer queries and contribute to a positive customer experience.
• Pick, pack and prepare customer orders accurately and efficiently.
• Assist with goods receiving, stock movements and dispatch activities.
• Maintain stock accuracy through daily stock checks and inventory procedures.
• Support stock takes and ensure products are stored safely and correctly.
• Maintain shelf availability and warehouse organisation.
• Carry out daily vehicle safety checks before every journey.
• Ensure company vehicles remain clean, roadworthy and compliant with standards.
• Use delivery tech, including ePOD systems and handheld devices, accurately and effectively.
• Follow Health & Safety procedures in branch, warehouse and deliveries.
• Attend daily team briefings and contribute ideas to improve branch performance.
• Work with colleagues across the branch to achieve shared goals.

Job description

Euro Car Parts Ltd. is seeking a Branch Assistant to join our busy branch, combining customer deliveries, warehouse tasks and trade counter support to ensure an exceptional customer experience.

You’ll be on the move, helping keep stock accurate, and contributing to a safety-focused, team-driven environment. We offer a competitive salary, enhanced annual leave, career growth across the UK & Europe, life assurance and wellness perks, plus cycle-to-work and staff discounts.