Branch Manager – Lead a Community-Driven, High-Impact Team

EAST OF ENGLAND CO-OPERATIVE SOCIETY LIMITED; Colchester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

20% staff discount

25 days holiday plus bank holidays

5% employer pension contribution

Death in service

Enhanced family leave and pay

Training and apprenticeship programmes

Cycle To Work scheme

Employee Recognition Scheme

Long Service Awards

Free remote GP service

Employee Assistance Programme

Job summary

East of England Co-op in Colchester is seeking a proactive Team Manager ready to progress into Branch Management. You will lead a store team focused on delivering exceptional customer service and strengthening community ties.

You will coach and develop staff, uphold standards across operations, and promote a positive team culture that reflects our values. This role offers a clear path to Branch Management within a growing, community-focused co-op.

Qualifications

• Proven ability to lead and develop a team to deliver exceptional service.
• Strong customer-focused approach in a community-centric environment.
• Experience in branch/store operations and performance improvement.
• Ability to build relationships and influence across teams and with customers.

Responsibilities

• Lead, coach and develop a team to deliver exceptional service in Colchester.
• Maintain high standards across branch operations and store presentation.
• Build strong community relationships and represent the store in the wider local area.
• Drive performance, support regional collaboration, and model company values.

Skills

People leadership

Customer focus

Store operations

Community engagement

Job description

East of England Co-op in Colchester is seeking a proactive Team Manager ready to progress into Branch Management. You will lead a store team focused on delivering exceptional customer service and strengthening community ties.

You will coach and develop staff, uphold standards across operations, and promote a positive team culture that reflects our values. This role offers a clear path to Branch Management within a growing, community-focused co-op.