Branch Manager - Create Memories, Lead Team

MAX SPIELMANN; Leek; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Uncapped weekly bonus

Holiday homes

Birthday day off

Paid day off for child’s first day at?

Annual salary reviews

Social events

Training & development

Promotion opportunities

Job summary

MAX SPIELMANN in Leek is seeking a Branch Manager to lead daily store operations, deliver excellent customer service, and drive sales within a thriving high-street setting.

You’ll manage a small team, handle rosters, training, and guest satisfaction, with full support from the Timpson Group. The role is permanent, full-time (40 hours over 5 days including weekends) with a starting salary of £26,520 per year, rising to £26,894 after a successful trial period.

Qualifications

• Retail management experience preferred.
• Strong communication and customer service skills.
• Willingness to work weekends.

Responsibilities

• Lead branch operations daily and ensure smooth store running.
• Deliver excellent customer service and resolve issues promptly.
• Manage staff rosters, training, and performance coaching.
• Drive sales and KPI performance while upholding brand standards.

Skills

Customer service

Leadership

Store operations

Team training

Job description

MAX SPIELMANN in Leek is seeking a Branch Manager to lead daily store operations, deliver excellent customer service, and drive sales within a thriving high-street setting.

You’ll manage a small team, handle rosters, training, and guest satisfaction, with full support from the Timpson Group. The role is permanent, full-time (40 hours over 5 days including weekends) with a starting salary of £26,520 per year, rising to £26,894 after a successful trial period.