Branch Manager

McNeil & Co.; Southampton; On-site; GBP 90,000 - 120,000; Full time

Job summary

Arch Europe Insurance Services Ltd. is seeking a Branch Manager to drive branch success by leading a team of insurance professionals, achieving sales targets, and upholding compliance standards. You will oversee daily operations, foster client relationships, and identify opportunities while balancing commercial performance with client-first service.

You will guide underwriting decisions, marketing initiatives, and staff development to strengthen regional market presence and reputation.

Qualifications

• Strong interpersonal and communication skills with senior/executive stakeholders.
• Proven ability to market to senior individuals in the insurance industry.
• Experience leading a high performing team and managing broker relationships.

Responsibilities

• Underwriting: understand coverage, risk hazards and Arch's underwriting philosophy.
• Marketing: lead branch marketing, build senior client relationships, negotiate terms.
• Management: attract/retain top staff, promote teamwork and a productive office.
• Managing the Business: ensure efficient processes and prudent expenses.
• Internal/External Relationships: maintain frequent contact with staff and support units.

Skills

Leadership

Communication

Client relationships

Broker network

Education

CII or higher

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Role Summary and Purpose

Role of the Branch Manager is to be the driving force behind your branch’s success—leading and inspiring a team of insurance professionals to deliver exceptional service, achieve ambitious sales targets, and uphold the highest standards of compliance and operational excellence. You will oversee day-to-day branch operations, from guiding strategic growth initiatives to ensuring smooth and efficient service to our customers and quality underwriting. Your leadership will inspire your team to build lasting client relationships, identify new business opportunities, and provide tailored insurance solutions that truly protect and empower customers. By balancing commercial performance with a customer-first mindset, you will play a pivotal role in strengthening the company’s reputation and market presence in your region.

Key Tasks and Responsibilities

• Underwriting:
  • Understand client company underwriting philosophy
  • Understand coverage and risk hazards
  • Apply Arch underwriting philosophy to risk analysis approach for technical rate determination
  • Apply Arch risk appetite philosophy for capacity determination
• Marketing:
  • Execute branch marketing plan
  • Understand individual client company operating goals and structure
  • Develop senior client relationships
  • Provide timely and quality service
  • Determine and negotiate market price, terms and conditions
• Management:
  • Attract and retain a superior employee base by providing leadership and strong performance management, promoting teamwork and providing a conducive office environment for all employees.
• Managing the Business:
  • Efficient in process
  • Appropriate with Expenses
  • Enhance Arch’s and your own reputation in the marketplace
• Internal/External Relationships:
  • Frequent contact with staff and technical support unit, to clarify and obtain information.

Role Requirements & Skills

Skills / Competencies Minimum of 10 years relevant experience at a management or senior management level.

Qualifications

• Preferably CII or higher Experience
• Currently working in the market with a good track record of leading a high performing team and have excellent contacts with commercial and corporate brokers across the region
• Proven ability to market to senior individuals in the industry
• Strong interpersonal and communication skills and the ability to work with management at a senior and exec level

14101 Arch Europe Insurance Services Ltd Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career.

Attention Job Seekers: Arch Capital Group Ltd. (Arch) and its affiliates take your interest in working here very seriously. Please be vigilant to fraudulent activity if you receive a communication or email asking you to submit any personal information. Do not send money or pass any details to someone suggesting they can provide employment with Arch. You should only enter your information into our official career portal. Please know the following about our interviewing and hiring practices. We never make job offers without a formal, in person, interview process. We never ask you to send money of any kind.