Branch Manager

Scania Nederland B.V.; Purfleet-on-Thames; On-site; GBP 68,000 - 92,000; Full time

Benefits offered by this job

Car scheme

Enhanced parental leave

25 days annual leave

Life assurance 4x salary

Job summary

Scania Purfleet is seeking an exceptional Branch Manager to lead a large team in a 24‑hour operation and deliver the premium Scania service that customers expect.

You will translate strategy into action, strengthen health and safety, oversee Workshop, Service & Parts, and drive customer satisfaction, growth and profitability through people leadership and continuous improvement. This is a pivotal role within our UK network.

Qualifications

• Leadership experience at branch/operational level.
• Proven ability to build high-performing teams.
• Commitment to health and safety and quality.

Responsibilities

• Oversee Health and Safety across the branch.
• Lead Workshop, Service & Parts operations.
• Drive customer satisfaction and growth.
• Ensure branch performance and profitability.
• Recruit, develop and retain talent.

Skills

People leadership

Strategic direction

Health & safety

Operational excellence

Customer focus

Recruitment and retention

Team leadership

Job description

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Salary; From £80,000 plus an excellent benefits package

• Access to a fantastic car scheme
• Enhanced parental leave
• 25 days annual leave plus bank holidays
• 4x basic salary life assurance

We're looking for an exceptional leader who can transform performance through people, operational excellence and customer focus.

As Branch Manager, you will lead and inspire every aspect of the branch, overseeing and empowering your teams to deliver the premium service associated with the Scania brand.

As Branch Manager in Scania Purfleet, you will relish the opportunity to manage a large team and a 24-hour business with a broad customer base. Your scope will include our Customers, the Workshop, Service, Parts, Customers and Health & Safety, all contributing to achieving customer satisfaction and the financial target.

Together with your colleagues in the Regional Management Team, you will play a pivotal role to our continued success as we drive the shift toward a more sustainable transport solution and highest in industry customer satisfaction. This truly is an exciting time to join our business, as you continue to deliver a premium service today, whilst continuously developing new ways of working to best support our customers future needs.

Your core ownership areas will include

• Health and safety
• Workshop
• Service & Parts
• People & Talent Development
• Operational excellence
• Customer satisfaction and growth
• Branch performance and profitability
• Recruitment and retention

About you

• Strategic Direction – proven ability to create a clear and engaging strategy, inspiring high-performing teams through clear expectations, coaching, succession planning and a culture of accountability.
• People Leadership – visible leader who nurtures a brilliant team culture through a genuine passion for your people. You inspire the team to collaborate and to live out our Scania core values, by setting that example in all that you do.
• Health & Safety – visible safety leader, who champions a proactive reporting culture, undertakes robust investigation and prevention activities, responsible for ensuring health and safety remain at the heart of every decision.
• Operational Excellence – operationally minded, creating sustainable performance through effective workflow management, process discipline, KPI-led decision making, continuous improvement and a focus on quality and efficiency.
• Customer focus – customer centric, building trusted relationships, using customer insight to drive improvement, and consistently delivering service excellence that nurtures loyalty and long-term business success.

A quote from Caroline Gustaffson – Hiring Manager & Regional Director, Scania South East

"Having worked at Scania for over 12 years, I can say with confidence that our premium brand succeeds because of our people. Purfleet is a flagship branch within the Scania UK network, and I am looking for a people leader who embraces our core values. We are seeking someone who will build a highly engaged, safety-focused and customer-centric culture, whilst delivering sustainable operational and financial performance through people leadership, accountability and continuous improvement. For me it is important that the successful candidate has a proven track record of leading complex operations, building high-performing teams, improving financial performance and creating a culture of accountability, collaboration and continuous improvement. Scania has been far more than a career for me, providing me with exposure to so many different elements of the business, supporting my personal growth and development. This is a great opportunity to play a pivotal role in our business".

Please note, the closing date for this role is subject to change pending volume of applications.

We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you.

Working forScania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.

AtScania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation.

We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or whom they are, and we strive to achieve an inclusive and family-friendly environment for everyone.

Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.