Branch Manager

BSS Scotmail; Oxford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in heating and plumbing essentials seeks a dynamic Branch Manager for their Oxford location. You will lead a talented team, drive sales, and ensure high standards of customer service without weekend work. This role promises significant opportunities for personal and career development, alongside a supportive team environment.

Benefits

Attractive annual salary

Performance-based bonus

Contributory pension scheme

Colleague discounts

Wellbeing support

Qualifications

• Proven leader capable of inspiring and developing teams.
• Organised with effective planning and prioritisation skills.
• Comfortable interpreting financial and statistical data.

Responsibilities

• Overseeing branch operations and ensuring customer satisfaction.
• Driving sales and managing financial performance.
• Developing relationships to foster business growth.

Skills

Commercial awareness

Excellent communication

Customer service

Leadership

Relationship building

Education

Experience as Assistant Branch Manager

Job description

1 week ago Be among the first 25 applicants

Branch Manager - Oxford, OX4 6JS (No Weekends!)

Who We Are

Were BSS, part of the Travis Perkins Group, and were all about providing the heating and plumbing essentials that keep homes, offices, and buildings running smoothly. With 55 branches across the UK and a strong partnership with TF Solutions, were more than just a supplier were problem solvers, supporting new technologies and helping our customers reduce their carbon footprint. It's all about being there when it counts.

Branch Manager - Oxford, OX4 6JS (No Weekends!)

Who We Are

Were BSS, part of the Travis Perkins Group, and were all about providing the heating and plumbing essentials that keep homes, offices, and buildings running smoothly. With 55 branches across the UK and a strong partnership with TF Solutions, were more than just a supplier were problem solvers, supporting new technologies and helping our customers reduce their carbon footprint. It's all about being there when it counts.

What Youll Be Doing

As Branch Manager, youll be at the heart of our Oxford branch, leading a talented team of sales, drivers, and warehouse experts. Youll oversee everything from admin and stock to the smooth delivery of products across our vehicles. Your mission? Drive sales, hit profit targets, and uphold our high standards of customer service, all while supporting and developing your team. Your customers will vary from large national contractors to local independents, making your job diverse and rewarding. Youll lead with energy, foster a positive culture with a focus on safety and customer satisfaction, and ensure your team is motivated and engaged. This is your chance to shine in a role where every day brings new opportunities and challenges!

Whats in it for You?

We offer the chance to work alongside knowledgeable colleagues, advance your career, and make a significant impact on the industry. By helping our customers tackle challenges and reduce their environmental impact, youll be part of something meaningful. Plus, we offer great training, opportunities for career growth, and a supportive, team-focused environment where success is celebrated!

We Offer

• Attractive annual salary
• Performance-based bonus that rewards your hard work
• Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth
• Generous contributory pension scheme to secure your future
• Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation
• Wellbeing support to keep you feeling your best
• MyPerks discounts at top retailers, restaurants, and more!
  
  

Working hours : Monday to Thursday 7am - 5pm and Friday 7am - 4:30pm, NO WEEKENDS!

What Youll Be Responsible For

• Developing strong, lasting relationships with customers and suppliers to drive profitable business growth.
• Building regular, focused communication with your team to exceed customer expectations and add value.
• Managing the full operation of the branch, ensuring safety standards are met, storage is efficient, and customers have a positive experience.
• Taking control of sales, margin, and overheads to exceed targets and deliver best-in-class financial performance.
• Leading a Stay Safe culture, promoting a healthy and positive workplace for all.
• Empowering and motivating your team to work collaboratively and provide outstanding service to customers.
  
  

Who You Are

Youll need to be:

• Commercially aware with a solid understanding of business and financial performance.
• An excellent communicator who can engage with a wide range of people effectively.
• Able to work independently with minimal supervision while keeping the team engaged.
• Passionate about delivering exceptional customer service.
• A proven leader who can inspire, motivate, and develop a high-performing team.
• Skilled in building relationships with a diverse range of individuals.
• Experienced in a similar role or as an Assistant Branch Manager.
• Organised, with the ability to plan, prioritise, and manage both your and your teams workload.
• Proficient in IT and comfortable using it for day-to-day tasks.
• A skilled negotiator, able to secure the best outcomes for the business and customers.
• Comfortable interpreting basic financial and statistical data for decision-making.
  
  

How To Apply

Ready to take the next step in your career? Apply now and join a company that truly values its people. We cant wait to hear from you!

Were proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

#TP/BM/3

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Retail

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