Branch Manager

Jobtailor; Newport; On-site; GBP 26,000 - 38,000; Full time

Job summary

Jobtailor in the United Kingdom seeks an experienced Branch Manager for our Newport depot to lead day-to-day operations and a small team. You will drive sales, ensure excellent customer service, and manage costs while upholding health and safety standards.

You will build strong local customer relationships, implement company policies, and communicate objectives clearly to staff to achieve promotional targets and maintain service excellence.

Qualifications

• Experience as Branch Manager or Motor Factor role with progression.
• Ability to manage and motivate a team to achieve objectives.
• Ability to communicate at all levels.
• Experience in building and maintaining customer relationships.
• Experience with using online and windows based cataloguing systems.
• Ability to lead from the front and create a team environment.
• Ability to work in a fast-paced environment.
• Sales focused with a can-do attitude.
• Ability to multitask and distinguish between “urgent and important” tasks.
• Knowledge of the local areas and customer base would be a desired.

Responsibilities

• Demonstrates strong leadership and team management to drive sales and customer service excellence.
• Proficient in stock control, cash handling, and implementing policies for operational efficiency.
• Oversee daily running of the branch and ensure health and safety compliance.
• Communicate aims and objectives to the team and manage branch costs.

Skills

Branch Management

Team Leadership

Sales Management

Stock Control

Customer Relationship Management

Online Cataloguing

Windows Based Systems

Cash Handling

Tools

Online Cataloguing Systems

Windows Based Systems

Job description

Maximising sales and achieving targets whilst ensuring first-class service to all our customers.
Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets.
Manage and control branch and running costs.
Manage stock control, including stock taking and adjustments.
Manage cash handling and control of specific customer accounts.
Support the organisation’s senior management in implementing and maintaining policies and procedures.
Communication to your team, key aims and objectives.
Responsibility for the daily running of all aspects of the branch.
Responsibility for maintaining health and safety within your depot.

Requirements

• Experience as a Branch Manager or as a Motor Factor Parts Advisor / Assistant Branch Manager looking for progression.
• Ability to manage and motivate a team to achieve objectives.
• Ability to communicate at all levels.
• Experience in building and maintaining customer relationships.
• Experience with using online and windows based cataloguing systems.
• Ability to lead from the front and create a team environment.
• Ability to work in a fast-paced environment.
• Sales focused with a can-do attitude.
• Ability to multitask and distinguish between “urgent and important” tasks.
• Knowledge of the local areas and customer base would be a desired.

Core Competencies

Demonstrates strong leadership and team management skills to drive sales and customer service excellence. Proficient in stock control, cash handling, and implementing policies to ensure operational efficiency.

Highest-signal resume keywords

• Branch Management
• Sales Target Achievement
• Team Leadership
• Customer Relationship Management
• Stock Control

Hard Skills

• Sales Management
• Cash Handling
• Stock Control
• Online Cataloguing Systems
• Windows Based Systems

Soft Skills

• Team Motivation
• Effective Communication
• Multitasking
• Customer Service Orientation
• Problem Solving

Industry Keywords

• Motor Factor
• Health and Safety
• Branch Operations
• Customer Accounts
• Promotional Targets