Branch Manager

STARK Group; Lytham St Annes; Remote; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Competitive Basic Salary

Performance Related Bonus

34 days holiday per year

Pension – Legal & General

Life Assurance

Discounts via Reward Gateway

Aviva Digicare+ Workplace App

Car Salary Sacrifice

Job summary

Jewson, part of Stark UK, is recruiting a Branch Manager for the Lytham St Annes branch. This full-time role runs Monday to Friday, 7:30am–5:00pm, with alternate Saturdays 8:00am–12:00pm. You will lead and motivate the branch team, drive sales and profitability, and ensure outstanding customer service and safety compliance.

You’ll own branch performance, manage stock and logistics, build strong customer relationships, and develop your people to grow the business across the local market.

Qualifications

• Experience in a branch management or leadership role in builders’ merchants or similar trade environment.
• Proven people management skills with the ability to coach, motivate and develop a team.
• Strong commercial and financial awareness with experience managing sales targets and performance.

Responsibilities

• Lead and motivate your branch team, creating a positive, customer-focused culture.
• Drive sales, profitability and margin by delivering branch targets and local sales plan.
• Build strong relationships with customers and suppliers, developing accounts and winning back lapsed business.
• Deliver an excellent customer experience, improving satisfaction and service levels.
• Take ownership of branch performance, monitoring sales, margin, stock and productivity.
• Maintain high standards of health, safety and operational compliance.
• Manage stock levels, pricing and logistics to maximise efficiency and profitability.
• Coach and develop colleagues, supporting performance and succession planning.
• Identify opportunities to improve ways of working and grow local market share.
• Work collaboratively with other branches and teams across the STARK network.

Skills

Leadership

People management

Commercial awareness

Customer service

Local market knowledge

Full driving licence

IT skills

Tools

IT skills

Job description

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home! We know the trade. In fact, on average you'll find close to 90 years' experience in every Jewson branch! We are recruiting for a Branch Manager to join our thriving Jewson branch in Lytham St Annes, FY8 3DT. This is a full-time role working Monday to Friday, 7:30am–5:00pm, and every other Saturday from 8:00am–12:00pm. As a Branch Manager, you will lead and motivate your team, drive sales and profitability, build strong customer relationships and deliver an excellent customer experience. You will take ownership of branch performance, ensuring high standards of health and safety, stock management and operational compliance while developing your people and growing the business.**What You’ll Be Doing** * Lead and motivate your branch team, creating a positive, customer-focused and high-performing culture.* Drive sales, profitability and margin by delivering branch targets and the local sales plan.* Build strong relationships with customers and suppliers, developing new accounts and winning back lapsed business.* Deliver an excellent customer experience, improving customer satisfaction and service levels.* Take ownership of branch performance, monitoring sales, PBIT, margin, stock, productivity and debtor targets.* Maintain high standards of health, safety and operational compliance, ensuring company policies and procedures are followed.* Manage stock levels, availability, pricing and logistics to maximise efficiency and profitability.* Coach and develop colleagues, supporting performance, engagement and succession planning.* Identify opportunities to improve ways of working, grow local market share and develop the branch.* Work collaboratively with other branches, clusters and specialist teams across the wider STARK network.**What We’re Looking for** * Experience in a branch management or leadership role, ideally within builders’ merchants or a similar trade environment.* Strong people management skills, with the ability to coach, motivate and develop a team.* Good commercial and financial awareness, with experience managing sales, profit and performance targets.* Excellent customer service skills and the ability to build lasting relationships with customers and suppliers.* Good knowledge of the local market, products and customer base.* A proactive approach to driving sales, identifying opportunities and improving branch performance.* Confidence in managing challenging situations, resolving conflict and making decisions.* A strong understanding of health and safety and operational compliance.* Good IT skills and a full, valid driving licence. **What’s in it for you** * Competitive Basic Salary* Performance Related Bonus* 34 days holiday per year* Retirement Savings Plan (Pension) – with Legal & General* Life Assurance* Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway* Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)* Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover* Refer a Friend scheme* Wellbeing Centre via Work Perks **Why Choose Us?** Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations. Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel. Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career. **What's Next** If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.