Assistant Branch Manager

STARK Building Materials UK Ltd; Mansfield; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

34 days holiday per year

Pension plan

Life Assurance

Staff discounts

Digital GP access

Cycle2Work

Refer a Friend

Wellbeing centre

Job summary

Jewson in Mansfield (NG18 2BE) is recruiting for an Assistant Branch Manager on a full-time basis. You will support the Branch Manager in daily operations, lead the team, drive sales and profitability, and maintain high customer service standards while ensuring health & safety and operational compliance.

You will build and maintain strong customer relationships, develop new accounts, and monitor performance against KPIs to deliver business objectives.

Qualifications

• Experience in building materials or merchanting industry.
• Experience leading or developing a team.
• Strong commercial and financial awareness to drive sales and profitability.
• Excellent customer service and relationship-building skills.
• Confident communication and dealing with challenging situations.
• Proactive approach to improving branch performance.
• Good IT skills and a valid driving licence.

Responsibilities

• Support the Branch Manager in day-to-day operations and deputise in their absence.
• Lead, coach and develop the team to deliver customers service and targets.
• Build relationships with existing customers and develop new accounts.
• Drive branch performance, sales, profitability and margins.
• Assist with stock management, logistics and compliance.
• Promote health and safety culture and follow policies.
• Monitor KPIs and identify opportunities to improve performance.
• Collaborate with customers, suppliers and colleagues to grow the business.

Job description

AtJewson, part of Stark UK, we believe that our greatest asset is our people!We'renot just a team;we’rea vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. Ifyou’relooking for a place where your ideas are not just welcomed but celebrated,you’vefound your home!

We know the trade. In fact, on average you'll find close to 90 years' experience in every Jewson branch!

We are recruiting for an Assistant Branch Manager to join our thriving Jewson branch in Mansfield, Oxford Street, NG18 2BE. This is a full-time role working Monday to Friday, 7:30am–5:00pm, and every other Saturday from 8:00am–12:00pm.

As an Assistant Branch Manager, you will support the Branch Manager in the day-to-day running of the branch, leading and developing the team, driving sales and profitability, building strong customer relationships and ensuring excellent customer service, while maintaining high standards of Health & Safety and operational compliance

What You’ll Be Doing

• Supporting the Branch Manager in the day-to-day running of the branch, deputising in their absence.
• Leading, coaching and developing the team to deliver excellent customer service and achieve sales targets.
• Building strong relationships with existing customers, developing new accounts and re‑engaging lapsed customers.
• Driving branch performance, maximising sales, profitability and margins.
• Supporting stock management, logistics and operational compliance.
• Promoting a strong Health & Safety culture and ensuring company policies and procedures are followed.
• Monitoring branch KPIs, identifying opportunities to improve performance and delivering business objectives.
• Working closely with customers, suppliers and colleagues to identify opportunities for growth.

What We’re Looking For

• Experience within the building materials or merchanting industry, with good product and market knowledge.
• Previous experience leading, coaching or developing a team.
• Strong commercial and financial awareness, with the ability to drive sales and profitability.
• Excellent customer service and relationship‑building skills.
• Confident communication skills and the ability to manage challenging situations.
• A proactive approach, with the ability to identify opportunities and improve branch performance.
• Good IT skills and a full, valid driving licence.

What’sin it for you

• Competitive Basic Salary
• Performance Related Bonus
• 34 days holiday per year
• Retirement Savings Plan (Pension) – with Legal & General
• Life Assurance
• Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
• AvivaDigicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
• Refer a Friend scheme
• Wellbeing Centre via Work Perks

Why Choose Us?

Quality-We’reunwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.

Supportive Environment-Join a culture that prioritises your growth, with the resources and support you need to excel.

Professional Development-We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.