Branch Manager

loc8me; Liverpool; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Birthday off (paid)

Christmas Eve off (weekday)

Additional paid holiday entitlement –

Enhanced maternity & paternity leave

Employee Assistance Programme (EAP)

Loc8me Community Card discounts

Regular company social events

Commission package

Competitive salary package

Job summary

loc8me is a fast-growing, nationwide student lettings business. The Branch Manager will lead the performance, culture and delivery of the branch, managing Lettings Consultants and Asset Managers to drive lettings, asset management and exceptional service standards across the portfolio.

This leadership role requires in-demand organisational and people-management skills, with a focus on delivering results, maintaining compliance, and building strong relationships with landlords, tenants and

Qualifications

• Experience leading lettings teams and asset management.
• Strong organisational and operational management skills.
• Excellent communication skills and professional tone.
• Commercially aware with a performance-driven mindset.
• Ability to own tasks and drive results from start to finish.

Responsibilities

• Lead, manage and develop a team of Lettings Consultants and Asset Managers.
• Recruit, onboard and train new team members.
• Deliver monthly 1-2-1s, staff reviews and annual appraisals.
• Set and review branch KPIs with the Operations Manager.
• Drive lettings performance and asset management standards across the portfolio.
• Audit portfolio performance, inspection processes and compliance reporting.
• Deliver weekly lettings reports and review monthly P&L performance.
• Build relationships with Landlords, Investors and Contractors.
• Conduct regular landlord meetings and provide investment advice.

Skills

Leadership

Operational management

Communication

Commercial awareness

Deadline management

Team leadership

Lettings experience

Job description

loc8me isn’t your average lettings agency.

We’re a fast growing, nationwide student lettings business on a mission to deliver industry leading accommodation experiences for both our students and our landlords. We don’t do mediocre. We don’t stand still. We grow, we improve, and we raise the standard, constantly.

When you join loc8me, you join a company where:

• Opportunity is real
• Progression is earned
• Standards are high
• Energy is contagious
• And ambition is encouraged

If you want a role where you can make an impact and not just fill a seat, keep reading.

The Role –Branch Manager

As a Branch Manager, you will lead the performance, culture and operational delivery of your branch. You’ll be responsible for driving lettings performance, overseeing asset management, and ensuring exceptional service standards across your entire portfolio.

This is a leadership role for someone who thrives in a fast‑paced, high‑accountability environment. You will manage, develop and inspire a team of Lettings Consultants and Asset Managers — setting the tone, raising standards and delivering results.

You’ll build strong relationships with Landlords, Tenants and Contractors, while ensuring your branch operates efficiently, compliantly and profitably.

What You’ll Be Doing

• Lead, manage and develop a team of Lettings Consultants and Asset Managers
• Recruit, onboard and train new team members
• Deliver monthly 1-2-1s, staff reviews and annual appraisals
• Set and review branch KPIs in collaboration with the Operations Manager
• Drive lettings performance and asset management standards across the portfolio
• Audit portfolio performance, inspection processes and compliance reporting
• Deliver weekly lettings reports and review monthly P&L performance
• Build and maintain strong relationships with Landlords, Investors and Contractors
• Conduct regular landlord meetings and provide investment advice
• Proactively generate and convert new landlord and investor leadsManage complaints professionally and efficiently
• Oversee compliance, legal notices and evolving legislation (including HMO licensing)
• Support utility management and in-tenancy processes
• Manage branch marketing, advertising and events alongside the Marketing Manager
• Maintain high office standards including compliance, upkeep and organisation
• Oversee company vehicles (MOTs, tax, servicing and upkeep)

What We’re Looking For

We want someone who:

• Has strong organisational and operational management skills
• Communicates clearly, confidently and professionally
• Can lead from the front and inspire high performance
• Is commercially aware and performance‑driven
• Takes ownership and sees tasks through from start to finish
• Can prioritise effectively and work to deadlines
• Is adaptable, resilient and solutions‑focused
• Brings energy, accountability and a “get stuck in” attitude
• Letting experience is preferred. Leadership experience is essential.

Why loc8me?

• You’ll be part of an ambitious, scaling business
• We invest in personal development and progression
• We encourage innovation and fresh thinking
• Your contribution genuinely makes a difference

This isn’t just a management role.

It’s an opportunity to build, lead and shape a high-performing branch within a business that’s going places.

• Competitive salary package
• Commission package
• Birthday off (paid)
• Christmas Eve off (when it falls on a weekday)
• Additional paid holiday entitlement – up to 3 extra days after 1 year of service
• Enhanced maternity & paternity leave
• Employee Assistance Programme (EAP)
• Access to the loc8me Community Card (exclusive discounts)
• Regular company social events

Details & Salary:

• Working hours: 9:00am – 5:30pm, Monday to Friday
• 15 Saturdays per year (10:00am – 3:00pm)