Branch Manager

SIG plc; Leeds; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary with bonus

25 days holiday + 8 bank holidays

Company pension with employer contrib.

Life assurance

Share Incentive Plan

Employee discounts

Structured development through Academ/

Job summary

SIG Roofing is seeking a Branch Manager in Leeds to run the branch day-to-day, focusing on sales performance and customer service while leading a motivated team. You will drive profitability, nurture customer relationships and exploit opportunities to grow the business.

The role requires a proven track record in branch or retail leadership, strong people skills, and a proactive approach. A competitive package with development opportunities is offered.

Qualifications

• Experience leading a branch or large team.
• Track record of hitting sales targets and delivering great customer service.
• Ability to motivate and develop a diverse team.
• Strong interpersonal and communication skills.

Responsibilities

• Manage day-to-day branch operations with a focus on sales and customer service.
• Lead, motivate and develop the branch team to deliver outstanding service.
• Meet targets and pursue business opportunities with customers.
• Oversee operations including pricing, stock control and CRM usage.

Skills

Branch management

Sales leadership

Customer service

Team motivation

Interpersonal skills

Tools

CRM system

Microsoft Office

Databases

Job description

Join the UK’s leading roofing merchant and bring your customer service skills to a role that makes a real impact.

SIG Roofing, we’re proud to support roofers across the UK with quality products and reliable service. With over 100 branches nationwide – from Inverness to Plymouth – and more than 40 years of experience, we’ve built up a wealth of knowledge along the way. We’re here to share that know-how and do our bit to help the roofing industry thrive.

Join us and play a key role in supporting branch operations, helping us deliver great service and specialist products to our customers every day.

Branch Manager at SIG Roofing

What does the role involve?

As the Branch Manager, you will manage the day to day running of the branch with a particular focus on sales performance and customer service, with the ability to leading by example and motivate your team to deliver outstanding service. You will be a self-motivated individual who can embrace change and motivate others to do so. You will have a proven track record in meeting targets, building strong relationships with customers and exploiting business opportunities.

What you'll be doing:

• Previous branch management experience preferably within the construction industry
• Great interpersonal skills, tenacious and level-headed with the ability to manage a varied team
• A level-headed decision maker who understands the importance of people in the successful running of a business
• To be profit driven and ambitious, a great team player with great interpersonal skills and a desire to learn and develop your career within SIG
• Experience of all aspects of a branch including sales and customer service, CRM system, people management, operations, pricing and stock control

What you’ll bring:

• Sales or customer service experience, ideally in the construction or building materials sector.
• Good understanding of roofing products (preferred but not essential).
• Team leadership experience or supervisory capability.
• Strong communication and IT skills (Microsoft Office, databases).
• Confidence in working toward targets and providing excellent service.
• A Counterbalance FLT licence would be a bonus—but training can be provided.

What we offer:

• Competitive salary with bonus opportunities
• 25 days holiday + 8 bank holidays. Company closed during Christmas period
• Company pension with up to 7.5% employer contribution.
• Life assurance (up to 4x salary).
• SIG Share Incentive Plan
• Employee Discounts from top high street and online brands
• Access to structured development through our Academies for Sales & Leadership, Apprenticeships, and on-demand training via our Learning System

SIG is committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We welcome talent that reflects the diverse customers and communities we serve. If you require any accommodations during the recruitment process, please let us know.