Branch Manager

Stannah; Hermitage; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Quarterly bonus

Private healthcare

Car allowance

Company pension

25 days holiday + bank holidays

Training & development opportunities

Employee assistance program

Discounts & benefits scheme

Job summary

Stannah is seeking a Branch Manager to lead service management operations within the lift industry. The role demands strong leadership, team development and strategic business thinking to grow the branch and ensure excellent customer care.

You will oversee service delivery, budgets and performance, while maintaining the highest standards of safety and quality across installations and maintenance. Competitive salary with bonuses and a comprehensive benefits package awaits.

Qualifications

• Experience in service management within the lift industry.
• Experience leading teams and managing financial performance.
• Strong leadership skills and commercial acumen.
• Proven ability to manage operations, grow a business, and lead a dedicated team.

Responsibilities

• Set high standards for service delivery, health & safety and customer care.
• Oversee service provision including maintenance, repairs and installations.
• Lead a dedicated team to ensure optimal performance and development.
• Drive profitability through effective budget management and strategic decisions.

Skills

Leadership

Team development

Communication

Commercial acumen

Strategic thinking

Business mindset

Education

Relevant business or management qualification

Job description

• Leadership: Set high standards for service delivery, health & safety, customer care, and operational efficiency.
• Team Management: Lead a dedicated team to ensure optimal performance and development.
• Customer Focus: Maintain strong relationships with clients, ensuring service meets their needs and expectations.
• Financial Management: Drive profitability through effective budget management and strategic decision-making.
• Operational Excellence: Oversee service provision, including maintenance, repairs, and installations, adhering to company standards and policies.

To be successful as the Branch Manager, it is essential that you have previous experience in service management within the lift industry. Experience in leading teams and managing financial performance is also essential. This is a great opportunity for an lift manager with strong leadership skills, commercial acumen, and a proven ability to manage operations, grow a business, and lead a dedicated team.

Working hours: Monday - Thursday , 0900 to 17:15 and Friday 0900 to 16:45, Proven track record in service management within the lift industry.

• Strong leadership and team development skills
• Strategic business mindset with knowledge of lift industry markets
• Excellent communication and interpersonal skills
• Commercial acumen in managing both B2B and B2C relationships
• Relevant business or management qualification

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.

We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business.

We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!

In addition to a competitive salary, you will receive a quarterly management bonus based on performance, private healthcare, and a car allowance. You will also benefit from Stannah's standard benefits package, which includes a company pension scheme, 25 days holiday plus bank holidays, and excellent training and development opportunities., Market Aligned Salary, paid on a monthly basis

• Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
• 25 days holiday, plus bank holidays
• Holiday scheme to buy extra days' annual leave
• Pension Scheme. Matched contribution/salary sacrifice
• Management Bonus
• SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
• Life Assurance Scheme
• Long Service award scheme, with holiday benefit
• Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
• Employee Assistance Programme. A workplace initiative to support and enhance well-being
• Enhanced maternity and paternity provision
• Free parking
• Car Allowance
• Private Medical Insurance