Branch Manager

Wolseley; Greater London; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Car allowance £5,500

Two quarterly incentive schemes

Excellent Benefits

Annual leave 24 days

Generous pension (matched 9%)

Enhanced maternity & paternity cover

Bonus potential

Discounts on online and high street

Healthcare access

YuLife app

Cycle to Work scheme

Job summary

Wolseley Tower Hamlets in London is seeking an experienced Branch Manager to lead the Plumb Centre operations. You will head the team, drive service excellence and ensure KPI delivery with a strong focus on customer relations.

The role rewards hands-on leadership in a busy trade environment, offering competitive pay, a £5,500 car allowance, and attractive incentive schemes, plus a full benefits package.

Qualifications

• Solid background in management in trade sector.
• Understanding of social housing market and plumbing/heating industry.
• Proven leadership and management experience.
• Passion for nurturing team development.
• Strong track record in sales and operational excellence in customer-facing roles.
• Commercial awareness and ability to execute plans for profitable results.

Responsibilities

• Manage day-to-day branch operations in line with company policies.
• Lead, develop and inspire the team to provide exemplary customer service and deliver on KPIs.
• Focus on sales and growth and build relationships with stakeholders.
• Instil a culture of high standards, quality and safety within the branch.
• Take a hands-on approach to branch management and lead by example to ensure operational excellence.

Skills

Solid background in management

Understanding of social housing market

Plumbing and heating industry insight

Proven leadership experience

Nurturing team development

Sales & operational excellence

Job description

Qualifications & Experience

• A solid background in management in trade sector
• Good understanding of social housing market and plumbing and heating industry
• Proven leadership and management experience
• A passion for nurturing team development
• A strong track record in sales & operational excellence within a customer facing environment
• Commercial awareness and ability to execute plans to deliver profitable results

Branch Manager - Tower Hamletts (E14 7BN) - Plumb Centre

So, who are we? We are Wolseley, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Responsibilities

• Management of all day to day aspects of branch operations adhering to company policies and procedures
• Leading, developing and inspiring the great team to provide exemplary customer service and deliver on all branch KPIs and targets
• Focusing on sales and growth and building excellent relationships with internal and external stakeholders
• Instil a culture of high standards, quality and safety within the branch
• Take a hands-on approach to branch management, supporting all areas of the business and leading by example to ensure operational excellence.

Benefits

• Competitive Salary + £5,500 Car Allowance + Two attractive uncapped quarterly incentive schemes + Excellent Benefits
• £5.5K car allowance
• annual leave 24 days (increasing with length of service)
• a generous pension scheme (matched up to 9%)
• enhanced maternity & paternity cover
• potential to earn bonuses
• access to a great range of online and high street discounts
• free access to healthcare
• our popular YuLife app
• our Cycle to Work scheme

This is a full time, permanent role working 40 hours a week.