Branch Manager

Brandon Hire Station; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Competitive bonus scheme

25 days annual leave

Life Assurance cover 3x salary

Cycle to work scheme

Eye care vouchers

Recommend a friend scheme

Job summary

Brandon Hire Station is seeking a Branch Manager to drive the branch’s performance, maintain health and safety standards, and lead a motivated team across the UK network. The role focuses on P&L accountability, customer service excellence, and seamless delivery/collection operations.

The ideal candidate will possess proven leadership experience, a full UK driving licence, and a track record of managing performance in a high-volume tool hire environment.

Qualifications

• Must have proven leadership experience, ideally in a branch setting.
• Strong P&L awareness and financial acumen.
• Excellent communication and customer-service focus.

Responsibilities

• Manage branch P&L and monthly revenue targets.
• Lead, coach and motivate branch team with timely feedback.
• Ensure health, safety and regulatory compliance at the branch.
• Collaborate with sales to grow revenue and optimize deliveries/collections.
• Control costs including depreciation, transport and agency costs.
• Maintain stock accuracy and ensure assets are in good working order.
• Foster strong communication within the region and wider business.
• Build and maintain strong relationships with customers and staff.

Skills

Leadership experience

Team motivation

Communication skills

Customer service orientation

Change management

Relationship building

Administration skills

Driving licence

Job description

Become part of our amazing operational branch team as a Branch Manager and help us maintain our place as the Nation's leading Tool hire business., As the Branch Manager you'll be responsible for overall performance including full P&L, health and safety and compliance coupled with developing and maintaining a highly engaged and motivated team. This role is key in the overall performance of the wider region and as such is key to the future success of it.,

• Managing the branch P&L achieving or exceeding monthly revenue budget
• Lead, motivate & manage the team through developing, coaching and providing timely feedback
• Safeguard the branch by ensuring and meeting all compliance standards
• Work in tandem with the sales team to optimise our chances of increased revenues
• Taking control of costs, including depreciation, transport and agency costs
• Ensure all deliveries and collections are managed effectively
• Full responsibility for branch stock checks
• Ensure all assets are kept in working order to meet customers' needs
• Foster an environment of good communication within your region and the wider business
• Experience of working in a leadership role (Ideally in a branch setting)
• Understanding and experience of managing full P&L
• Exceptional communication skills
• Passion for delivering excellent customer service
• Effectively manage change and be flexible
• Capable of building strong relationships
• Positive role model and strong Motivator
• Ability to cope under pressure in a high volume environment & multitask
• Excellent administration skills - able to demonstrate a high level of accuracy
• Ability to work on own initiative
• Experience of the tool hire industry - Desirable
• Knowledge of small tools and plant - Desirable
• Experience of delivering performance management - Desirable
• A Full UK Driving Licence is essential

Brandon Hire Station is the leading provider of tool and equipment hire in the UK.Our commitment to exceptional customer support services is unmatched in the industry. We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers. Plus, with our 'Everyday Product Hire Guarantee', you can trust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK.

At Brandon Hire Station, we're actively looking for passionate individuals to join our team. We're committed to providing the highest level of service to our customers and we're always on the lookout for like-minded professionals who share our dedication to excellence.

Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.

• Competitive salary
• Competitive bonus scheme
• Salary sacrifice pension
• 25 days annual leave FTE, plus bank holidays
• Additional holiday purchase scheme
• Free Tool Hire
• Life Assurance cover 3x salary
• Share save scheme
• Eye care vouchers
• Recommend a friend scheme
• Learning & Development - commitment to upskilling and developing our people, structured in house training available alongside external training where required
• Cycle to work scheme
• Long service recognition
• My Vp discounts - a variety of discounts and rewards on thousands of well-known brands
• Discounts on HP products
• EE mobile contract discount offers
• Gym discounts
• Health Shield (discounted premiums on health care cash plan)
• Regit Assist 24/6667 accident helpline - free joining