Branch Manager

Brandon Hire Station; Exeter; On-site; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Salary sacrifice pension

25 days annual leave

Life Assurance 3x salary

Share save scheme

Eye care vouchers

Discounts on HP products

EE mobile offers

Gym discounts

Job summary

Brandon Hire Station in Exeter is seeking a Branch Manager to lead a busy branch, driving performance and ensuring safety and compliance. You will manage the branch P&L, develop a motivated team, and deliver excellent customer service across our tool hire operations.

You will work closely with sales to maximise revenue, control costs, and ensure timely deliveries and collections. A full UK driving licence is essential, with opportunities for development within a leading UK tool hire business.

Qualifications

• Experience in a leadership role, ideally branch-based
• Experience managing full P&L and compliance
• Exceptional communication and customer service
• Ability to manage change and build strong relationships
• Capable of working under pressure in a high volume environment
• Full UK Driving Licence essential

Responsibilities

• Manage branch P&L and achieve revenue budgets
• Lead, coach and motivate the team with timely feedback
• Ensure compliance standards and health & safety are met
• Collaborate with sales to grow revenues and control costs
• Oversee deliveries, collections, and branch stock checks
• Maintain assets and drive effective communication across region

Skills

Leadership

P&L management

Communication

Customer service

Change management

Relationship building

Motivational leadership

Multitasking

Administration

Initiative

Driving licence

Job description

Become part of our amazing operational branch team as a Branch Manager and help us maintain our place as the Nation’s leading Tool hire business.

About The Role

As the Branch Manager you’ll be responsible for overall performance including full P&L, health and safety and compliance coupled with developing and maintaining a highly engaged and motivated team. This role is key in the overall performance of the wider region and as such is key to the future success of it.

Key Responsibilities

• Managing the branch P&L achieving or exceeding monthly revenue budget
• Lead, motivate & manage the team through developing, coaching and providing timely feedback
• Safeguard the branch by ensuring and meeting all compliance standards
• Work in tandem with the sales team to optimise our chances of increased revenues
• Taking control of costs, including depreciation, transport and agency costs
• Ensure all deliveries and collections are managed effectively
• Full responsibility for branch stock checks
• Ensure all assets are kept in working order to meet customers’ needs
• Foster an environment of good communication within your region and the wider business

What We’re Looking For

• Experience of working in a leadership role (Ideally in a branch setting)
• Understanding and experience of managing full P&L
• Exceptional communication skills
• Passion for delivering excellent customer service
• Effectively manage change and be flexible
• Capable of building strong relationships
• Positive role model and strong Motivator
• Ability to cope under pressure in a high volume environment & multitask
• Excellent administration skills – able to demonstrate a high level of accuracy
• Ability to work on own initiative
• Experience of the tool hire industry - Desirable
• Knowledge of small tools and plant - Desirable
• Experience of delivering performance management – Desirable
• A Full UK Driving Licence is essential

What We Can Offer You

• Competitive salary
• Competitive bonus scheme
• Salary sacrifice pension
• 25 days annual leave FTE, plus bank holidays
• Additional holiday purchase scheme
• Free Tool Hire
• Life Assurance cover 3x salary
• Share save scheme
• Eye care vouchers
• Recommend a friend scheme
• Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
• Cycle to work scheme
• Long service recognition
• My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
• Discounts on HP products
• EE mobile contract discount offers
• Gym discounts
• Health Shield (discounted premiums on health care cash plan)
• Regit Assist 24/7 accident helpline – free joining

A Little Bit About Us

Brandon Hire Station is the leading provider of tool and equipment hire in the UK. Our commitment to exceptional customer support services is unmatched in the industry. We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers. Plus, with our 'Everyday Product Hire Guarantee', you can trust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK.

At Brandon Hire Station, we're actively looking for passionate individuals to join our team. We're committed to providing the highest level of service to our customers and we're always on the lookout for like-minded professionals who share our dedication to excellence.

Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.