Branch Leader: Trade Counter, Workshop & Growth

Tom Parker Ltd; Basingstoke; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Private healthcare

Pension scheme

Competitive salary

Job summary

Tom Parker Ltd in Basingstoke is seeking a Branch Manager to run the site day to day, overseeing the trade counter, stores and workshop, and people to uphold high standards. You will be accountable for customer service, stock accuracy, workshop output, a safe, tidy site and for expanding branch sales with support from Preston HQ and our national sales team.

This role requires hands-on leadership, clear communication and confidence in engineering environments, with responsibilities spanning

Qualifications

• Proven experience leading a small operational team in trade, merchant, industrial distribution, stores or workshop.
• Willingness to work in the team as well as manage it.
• Clear communication with customers and colleagues.
• Computer literate and competent with business systems (stock, sales orders, email, reporting).
• Experience in engineering, industrial or fluid-power sectors with the confidence to give practical technical advice and handle complaints or escalation.

Responsibilities

• Lead the branch team to cover trade counter, stores and workshop during opening hours.
• Set priorities, coach the team and drive sales growth.
• Manage health and safety on site and keep the workshop and stores tidy in line with regulations.
• Deliver agreed branch targets for sales, service, stock accuracy and cost control.
• Use internal systems confidently and liaise with HQ as needed.

Skills

Leadership

Communication

Team management

Customer service

Problem solving

Tools

Microsoft Office

Stock systems

Job description

Tom Parker Ltd in Basingstoke is seeking a Branch Manager to run the site day to day, overseeing the trade counter, stores and workshop, and people to uphold high standards. You will be accountable for customer service, stock accuracy, workshop output, a safe, tidy site and for expanding branch sales with support from Preston HQ and our national sales team.

This role requires hands-on leadership, clear communication and confidence in engineering environments, with responsibilities spanning