Branch Hire Manager – Liverpool

The Workdry Group; Liverpool; Sur place; GBP 35 000 - 50 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Bonus scheme (annual & quarterly)

25 days holiday

Holiday buying

Private Medical Insurance

Pension scheme

Life assurance 3x salary

Employee discount scheme

EAP & Mental Health First Aiders

Employee referral scheme

Cycle to work

Training & development

Résumé du poste

Selwood, part of The Workdry Group, invites applications for a Hire Manager at our Liverpool branch to lead the hire desk and coordinate all hire activities. You will supervise the team, optimise processes, and ensure safety standards are embedded across branch operations. Strong customer focus and multi-tasking ability are essential.

The role emphasises leadership, planning, and the drive to meet branch targets while delivering excellent service to customers in a fast-paced environment.

Qualifications

• Previous supervisory experience in a rental business or similar environment.
• Experience running a busy hire desk in a fast-paced setting.
• Experience with various software packages and rental systems.
• Intermediate MS Office skills (Word, Excel, Outlook, PowerPoint, Teams).
• Self-motivated with the ability to work independently.
• Strong planning and organising skills with flexibility to re-prioritise.

Responsabilités

• Oversee the coordination of all hire desk activities including customer enquiries, quotations, contracts and hire extensions.
• Ensure all hire contracts and other systems and paperwork are accurately recorded and available.
• Overseeing the planning and scheduling of branch transport.
• Ensure a high standard of customer service is delivered by the hire desk team.
• Negotiate hire rates.
• Provide day-to-day direction and support to your team
• Lead, coach, and motivate a high-performing team to maximise productivity, engagement, performance, and quality.
• Lead and champion a strong health and safety culture, ensuring it is embedded in all branch activities.

Connaissances

Supervisory experience

Hire desk management

Negotiation skills

Planning & organising

Customer service orientation

Independent work

Outils

Microsoft Office

Description du poste

Selwood, part of The Workdry Group, invites applications for a Hire Manager at our Liverpool branch to lead the hire desk and coordinate all hire activities. You will supervise the team, optimise processes, and ensure safety standards are embedded across branch operations. Strong customer focus and multi-tasking ability are essential.

The role emphasises leadership, planning, and the drive to meet branch targets while delivering excellent service to customers in a fast-paced environment.