Branch Colleague Area 19

Timpson Ltd; Greater London; Presencial; GBP 30.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free holiday homes

Uncapped bonuses

Discount card

Birthday day off

Paid day off for child’s first day at

Annual salary reviews

Regular social events

£1000 weekly lottery draws

Excellent promotion prospects

Ongoing skills training

Descripción de la vacante

Timpson in Central London is seeking energetic individuals to join our high street service team as Trainee Branch Manager. The role involves customer service across key cutting, repairs and related services, with 45-hour weeks and weekend work.

We offer comprehensive training from day one, uncapped weekly bonuses, and a clear path to progression within a family‑run business established since 1865. A strong team culture and promotion prospects are highlighted in the benefits package.

Formación

• Personality and positive attitude valued over formal qualifications.
• No experience needed; in-depth training provided from day one.
• Excellent communication and team-working skills are beneficial.

Responsabilidades

• Serve customers with services such as key cutting, watches, and mobile phone repairs.
• Engraving, shoe repairs, photo processing and dry cleaning tasks.
• Provide a friendly, helpful service and complete acts of kindness daily.

Conocimientos

Customer service

Communication skills

Willing to learn

Descripción del empleo

Timpson

‘One of the best places to work in the UK’ The Sunday Times

(Part of Timpson Group Limited)

Are you ready to embark on a rewarding new career? If you’ve spent time in retail or hospitality and is eager for a fresh challenge, look no further! Timpson, recognized by The Sunday Times as ‘One of the Best Places to Work in the UK,’ is calling for dynamic individuals to join our successful high street service team.

Position: TraineeBranch Managerfor Timpson, a Service-Based Retail Company

Location: Central London(and surrounding area)

Job Type: Permanent/Full Time

Pay: Starting at £29,835 per annum increasing to £29,952 per annum following a successful trial periodincluding uncapped weekly bonus with OTE around £38,000

Hours: 45 hours over 5 days, including weekends, with overtime opportunities available post-training.

Job Description

Your day-to-day responsibilities will include serving customers with key cutting, watch and mobile phone repairs, engravings, shoe repairs, photo processing, dry cleaning and many other services.

Lack of experience is not an issue for us, as every single colleague is given in-depth training from their very first day. You’ll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you’ll need to succeed. We’ll set you on the path for a successful and rewarding career, and then show you how to excel at Timpson!

As part of your job role, you will be expected to Complete an act of kindness for customers or colleagues every day

What We Offer:

Taking care of our colleagues is our top priority. Every year, we measure our “happiness index” to understand how our team feels and how we can improve.

In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:

• Free holiday homes
• Achievable uncapped bonuses
• Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
• An extra day off for your birthday
• Paid day off for a child’s first day at school
• Annual salary reviews
• Regular social events
• £1000 weekly lottery draws
• Excellent promotion prospects
• Ongoing skills training
• £100 bonus when you get married
• Mental health support, including free flu jabs and a 24-hour helpline
• … and more!

Who We’re Looking For:

We value personality over qualifications. Ideal candidates are positive, friendly, confident, and great communicators. We welcome applicants from all backgrounds, including ex-offenders.

Who We Are:

As a family-run business since 1865, Timpson is proud to be the largest service retailer in the UK with over 1,300 stores nationwide. We pride ourselves on our culture of trust, giving colleagues the freedom to excel in their roles.If you're interested in varied work and career progression, this could be the right role for you!