Mobile Colleague/ Trainee Manager A27

Timpson Ltd; Croydon, Greater London; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Free holiday homes

Achievable uncapped bonuses

Discount card

Job summary

Timpson invites energetic individuals to join our high street service team in Croydon and surrounding areas. You’ll handle a variety of services from key cutting to mobile repairs, with a structured training plan from day one.

The role offers a clear path for progression within a family-run business with a long-standing UK presence. The company promotes a supportive culture, rewards performance with weekly bonuses, and values people from diverse backgrounds.

Responsibilities

• Serve customers with key cutting, watch and mobile phone repairs, engravings, shoe repairs, photo processing, dry cleaning and related services.
• You’ll receive in-depth training from day one to learn Timpson’s procedures and excel in your role.

Skills

Customer service

Communication

Job description

Timpson

‘One of the best places to work in the UK’ The Sunday Times

(Part of Timpson Group Limited)

Are you ready to embark on a rewarding new career? If you’ve spent time in retail or hospitality and are eager for a fresh challenge, look no further! Timpson, recognized by The Sunday Times as 'One of the Best Places to Work in the UK,' is calling for dynamic individuals to join our successful high street service team.

Position

Mobile Branch Colleague/Branch Manager for Timpson, a Service-Based Retail Company

Location

Croydon, Purley, Streatham (and surrounding area)

Job Type

Permanent Full Time

Pay

Starting at £26520.00 per annum increasing to £26624.00 per annum following a successful trial period including uncapped weekly bonus

Hours

40 hours over 5 days, including weekends, with overtime opportunities available post-training.

Job Description

Your day-to-day responsibilities will include serving customers with key cutting, watch and mobile phone repairs, engravings, shoe repairs, photo processing, dry cleaning and many other services.

Lack of experience is not an issue for us, as every single colleague is given in-depth training from their very first day. You’ll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you’ll need to succeed. We’ll set you on the path for a successful and rewarding career, and then show you how to excel at Timpson!

As part of your job role, you will be expected to Complete an act of kindness for customers or colleagues every day

What We Offer

Taking care of our colleagues is our top priority. Every year, we measure our “happiness index” to understand how our team feels and how we can improve.

In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:

• - Free holiday homes
• - Achievable uncapped bonuses
• - Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
• - An extra day off for your birthday
• - Paid day off for a child’s first day at school
• - Annual salary reviews
• - Regular social events
• - £1000 weekly lottery draws
• - Excellent promotion prospects
• - Ongoing skills training
• - £100 bonus when you get married
• - Mental health support, including free flu jabs and a 24-hour helpline
• - and more!

Who We’re Looking For

We value personality over qualifications. Ideal candidates are positive, friendly, confident, and great communicators. We welcome applicants from all backgrounds, including ex-offenders.

Who We Are

As a family-run business since 1865, Timpson is proud to be the largest service retailer in the UK with over 1,300 stores nationwide. We pride ourselves on our culture of trust, giving colleagues the freedom to excel in their roles. If you're interested in varied work and career progression, this could be the right role for you!