Branch Colleague

Timpson Group; Malton; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Free holiday homes

Uncapped bonuses

Discount card

Birthday day off

Child's first day off

Annual salary reviews

Regular social events

Lottery draws

Promotion prospects

Skills training

Marriage bonus

Mental health support

Job summary

Johnsons Cleaners, part of Timpson Group, seeks a Branch Colleague in Malton. The role is permanent/part-time, 24 hours across 5 days with weekend work and overtime opportunities. Starting pay is £12.75 per hour, rising to £12.80 after a trial, with uncapped weekly bonuses for performance.

You will support the manager in day-to-day branch running, deliver excellent service, and participate in thorough training designed to build a rewarding career within Timpson Group.

Qualifications

• Experience in customer-facing roles is desirable.
• Strong communication and a friendly, proactive approach.

Responsibilities

• Assist the manager in daily branch operations.
• Ensure policy compliance and high service standards.
• Complete training and learn new skills from day one.
• Carry out acts of kindness for customers or colleagues daily.

Skills

Customer service

Retail experience

Job description

(Part of Timpson Group Limited) Are you ready to embark on a rewarding new career? If you've spent time in retail or hospitality If you have experience in retail or hospitality and are looking for a new adventure, we have an exciting opportunity for you! Join Johnson's Dry Cleaners' family, part of the Timpson Group, a renowned high street service retailer. We seek enthusiastic individuals with excellent customer service skills who are ready to embrace something different and rewarding.

Position:

Branch Colleague/ Hub Colleague/ Branch Assistant (delete where appropriate)

Location:

Malton

Job Type

Permanent / Part Time

Pay

Starting at £12.75 per hour, increasing to £12.80 per hour following a successful trial period. You also have the opportunity to earn an uncapped weekly bonus

Hours

24 hours over 5 days, including weekends, with some overtime available when trained.

Job Description

Your day-to-day responsibilities will be to assist the manager in the day-to-day running of the branch. Within this purpose, the job holder will ensure the correct policies and procedures are complied with in line with company policy and practice, and ensure an excellent service is provided to all customers at all times.

Lack of experience is not an issue for us, as every single colleague is given in-depth training from their very first day. You’ll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you’ll need to succeed. We’ll set you on the path for a successful and rewarding career, and then show you how to excel within Timpson Group!

As part of your job role, you will be expected to complete an act of kindness for customers or colleagues every day.

What We Offer

Taking care of our colleagues is our top priority. Every year, we measure our happiness index to understand how our team feels and how we can improve.

In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:

• Free holiday homes
• Achievable uncapped bonuses
• Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
• An extra day off for your birthday
• Paid day off for a child's first day at school
• Annual salary reviews
• Regular social events
• £1000 weekly lottery draws
• Excellent promotion prospects
• Ongoing skills training
• £100 bonus when you get married
• Mental health support, including free flu jabs and a 24-hour helpline
• and more!

Who We're Looking For

We value personality over qualifications. Ideal candidates are positive, friendly, confident, great communicators, with a drive to succeed. At Johnson's , we celebrate diversity and welcome applicants from all backgrounds, including ex-offenders.

Who We Are

Johnsons Cleaners has been caring for your clothes for over 200 years, founded in 1817 by the Johnsons Brothers in Liverpool as a silk dyeing business. Today, we are known for our high-quality laundry and dry cleaning services, friendly customer care, and attention to detail. In addition to laundry, we also offer clothing repairs, passport photos, carpet cleaning, and more!