Branch Colleague

Johnsons The Cleaners; Carlisle; On-site; GBP 14,671,000 - 14,947,000; Part time

Benefits offered by this job

Free holiday homes

Uncapped bonuses

Discount card

Birthday day off

School day off

Salary reviews

Social events

Weekly lottery

Promotion prospects

Skills training

Wedding bonus

Mental health support

Free flu jabs

Job summary

Johnson's Dry Cleaners, part of the Timpson Group, is seeking a Branch Colleague in Carlisle. The role is permanent/part-time, 16 hours across 5 days including weekends, with a starting pay of £12.75 per hour, rising to £12.80 after a trial. Expect in-depth training and uncapped weekly bonuses for performance.

You will support branch operations, ensure policy compliance, and deliver excellent customer service daily. Friendly, proactive individuals are welcome to apply.

Qualifications

• No prior experience required; in-depth training provided.
• Excellent customer service skills.
• Positive, friendly and confident communication.
• Willingness to work weekends and 16 hours per week.

Responsibilities

• Assist the manager in day-to-day branch operations.
• Ensure policies and procedures are followed in line with company policy.
• Provide excellent service to all customers at all times.
• Complete an act of kindness for customers or colleagues daily.

Skills

Customer service

Communication

Positive attitude

Teamwork

Job description

Johnson's Dry Cleaners

(Part of Timpson Group Limited)

Are you ready to embark on a rewarding new career? If you've spent time in retail or hospitality If you have experience in retail or hospitality and are looking for a new adventure, we have an exciting opportunity for you! Join Johnson's Dry Cleaners' family, part of the Timpson Group, a renowned high street service retailer. We seek enthusiastic individuals with excellent customer service skills who are ready to embrace something different and rewarding.

Position: Branch Colleague

Location: Carlisle

Job Type: Permanent / Part Time

Pay: Starting at £12.75 per hour, increasing to £12.80 per hour following a successful trial period. You also have the opportunity to earn an uncapped weekly bonus

Hours: 16 hours over 5 days, including weekends, with some overtime available when trained.

Job Description:

Your day-to-day responsibilities will be to assist the manager in the day-to-day running of the branch. Within this purpose, the job holder will ensure the correct policies and procedures are complied with in line with company policy and practice, and ensure an excellent service is provided to all customers at all times.

Lack of experience is not an issue for us, as every single colleague is given in-depth training from their very first day. You'll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you'll need to succeed. We'll set you on the path for a successful and rewarding career, and then show you how to excel within Timpson Group!

As part of your job role, you will be expected to complete an act of kindness for customers or colleagues every day.

What We Offer:

Taking care of our colleagues is our top priority. Every year, we measure our happiness index to understand how our team feels and how we can improve.

In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:

• Free holiday homes
• Achievable uncapped bonuses
• Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
• An extra day off for your birthday
• Paid day off for a child's first day at school
• Annual salary reviews
• Regular social events
• £1000 weekly lottery draws
• Excellent promotion prospects
• Ongoing skills training
• £100 bonus when you get married
• Mental health support, including free flu jabs and a 24-hour helpline
• and more!

Who We're Looking For:

We value personality over qualifications. Ideal candidates are positive, friendly, confident, great communicators, with a drive to succeed. At Johnson's , we celebrate diversity and welcome applicants from all backgrounds, including ex-offenders.

Who We Are:

Johnsons Cleaners has been caring for your clothes for over 200 years, founded in 1817 by the Johnsons Brothers in Liverpool as a silk dyeing business. Today, we are known for our high-quality laundry and dry cleaning services, friendly customer care, and attention to detail. In addition to laundry, we also offer clothing repairs, passport photos, carpet cleaning, and more!

We look forward to meeting you![e-mail]