Branch Colleague

JOHNSONS THE CLEANERS; Bracknell; On-site; GBP 1,240,000 - 1,653,000; Part time

Benefits offered by this job

Free holiday homes

Uncapped weekly bonuses

Discount card for colleagues

Birthday day off

Paid day off for child’s first day at

Annual salary reviews

Regular social events

£1000 weekly lottery draws

Excellent promotion prospects

Ongoing skills training

£100 bonus on marriage

Mental health support

Free flu jabs

Job summary

Johnson’s Dry Cleaners, part of the Timpson Group, is seeking Branch Colleague/Hub Colleague/Branch Assistant to support multiple branches in the Ascot area. A full driver’s license and transport are essential. Hours are 24 per week over 5 days, including weekends, with some overtime as trained.

You’ll join a team that values training, teamwork and exceptional customer service, with uncapped weekly bonuses and a pathway to growth within Timpson Group.

Qualifications

• Excellent customer service skills and a friendly, can-do attitude.
• Willing to undergo in-depth training and learn processes quickly.
• Able to communicate clearly with customers and team members.

Responsibilities

• Assist the manager in day-to-day running of the branch and ensure policy compliance.
• Provide excellent customer service and support customers at all times.
• Complete daily tasks and contribute to a positive store environment.
• Perform acts of kindness to customers or colleagues as part of the role.

Skills

Customer service

Communication

Positive attitude

Friendly demeanor

Tools

Driver's license

Job description

Johnson’s Dry Cleaners

(Part of Timpson Group Limited)

Are you ready to embark on a rewarding new career? If you’ve spent time in retail or hospitality If you have experience in retail or hospitality and are looking for a new adventure, we have an exciting opportunity for you! Join Johnson’s Dry Cleaners' family, part of the Timpson Group, a renowned high street service retailer. We seek enthusiastic individuals with excellent customer service skills who are ready to embrace something different and rewarding.

This role requires cover between various branches in the surrounding areas. A full driver's license and mode of transport is essential.

Position: Branch Colleague/ Hub Colleague/ Branch Assistant (delete where appropriate)

Location: Ascot

Job Type: Permanent Part Time

You also have the opportunity to earn an uncapped weekly bonus

Hours: 24 hours over 5 days, including weekends, with some overtime available when trained.

Job Description:

Your day-to-day responsibilities will be to assist the manager in the day-to-day running of the branch. Within this purpose, the job holder will ensure the correct policies and procedures are complied with in line with company policy and practice, and ensure an excellent service is provided to all customers at all times.

Lack of experience is not an issue for us, as every single colleague is given in-depth training from their very first day. You’ll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you’ll need to succeed. We’ll set you on the path for a successful and rewarding career, and then show you how to excel within Timpson Group!

As part of your job role, you will be expected to complete an act of kindness for customers or colleagues every day.

What We Offer:

Taking care of our colleagues is our top priority. Every year, we measure our “happiness index” to understand how our team feels and how we can improve.

In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:

• Free holiday homes
• Achievable uncapped bonuses
• Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
• An extra day off for your birthday
• Paid day off for a child’s first day at school
• Annual salary reviews
• Regular social events
• £1000 weekly lottery draws
• Excellent promotion prospects
• Ongoing skills training
• £100 bonus when you get married
• Mental health support, including free flu jabs and a 24-hour helpline
• … and more!

Who We’re Looking For:

We value personality over qualifications. Ideal candidates are positive, friendly, confident, great communicators, with a drive to succeed. At Johnson’s , we celebrate diversity and welcome applicants from all backgrounds, including ex-offenders.

Who We Are:

Johnsons Cleaners has been caring for your clothes for over 200 years, founded in 1817 by the Johnsons Brothers in Liverpool as a silk dyeing business. Today, we are known for our high-quality laundry and dry cleaning services, friendly customer care, and attention to detail. In addition to laundry, we also offer clothing repairs, passport photos, carpet cleaning, and more!

Next Steps:

We look forward to meeting you!