Branch Colleague

Timpson Group; Bracknell; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Uncapped bonuses

Discount card

Birthday day off

Annual salary reviews

Mental health support

Training and development

Job summary

Johnson's Dry Cleaners, part of the Timpson Group, is recruiting for Branch Colleague roles in Ascot. This permanent part-time position covers multiple local branches with 24 hours across 5 days, including weekends, and occasional overtime.

You will support the manager in running the branch, follow company policies, and deliver excellent customer service to every customer. Training is provided from day one to build your skills and confidence.

Qualifications

• No prior experience required; full training provided.
• Full driver's license and reliable transport are essential.
• Excellent customer service and communication skills.

Responsibilities

• Assist the manager in day-to-day running of the branch.
• Ensure policies and procedures are followed and service is excellent.
• Complete an act of kindness for customers or colleagues daily.

Skills

Customer service

Job description

(Part of Timpson Group Limited)

Are you ready to embark on a rewarding new career? If you've spent time in retail or hospitality If you have experience in retail or hospitality and are looking for a new adventure, we have an exciting opportunity for you! Join Johnson's Dry Cleaners family, part of the Timpson Group, a renowned high street service retailer. We seek enthusiastic individuals with excellent customer service skills who are ready to embrace something different and rewarding.

Johnson's Dry Cleaners

(Part of Timpson Group Limited)

Are you ready to embark on a rewarding new career? If you've spent time in retail or hospitality If you have experience in retail or hospitality and are looking for a new adventure, we have an exciting opportunity for you! Join Johnson's Dry Cleaners family, part of the Timpson Group, a renowned high street service retailer. We seek enthusiastic individuals with excellent customer service skills who are ready to embrace something different and rewarding.

This role requires cover between various branches in the surrounding areas. A full driver's license and mode of transport is essential.

Position: Branch Colleague/ Hub Colleague/ Branch Assistant (delete where appropriate)

Location: Ascot

Job Type: Permanent Part Time

You also have the opportunity to earn an uncapped weekly bonus

Hours: 24 hours over 5 days, including weekends, with some overtime available when trained.

Job Description:

Your day-to-day responsibilities will be to assist the manager in the day-to-day running of the branch. Within this purpose, the job holder will ensure the correct policies and procedures are complied with in line with company policy and practice, and ensure an excellent service is provided to all customers at all times.

Lack of experience is not an issue for us, as every single colleague is given in-depth training from their very first day

You'll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you'll need to succeed.

As part of your job role, you will be expected to complete an act of kindness for customers or colleagues every day.

What We Offer

Taking care of our colleagues is our top priority. Every year, we measure our "happiness index" to understand how our team feels and how we can improve.

Benefits include:

• Free holiday homes
• Achievable uncapped bonuses
• Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
• An extra day off for your birthday
• Paid day off for a child’s first day at school
• Annual salary reviews
• Regular social events
• £1000 weekly lottery draws
• Excellent promotion prospects
• Ongoing skills training
• £100 bonus when you get married
• Mental health support, including free flu jabs and a 24-hour helpline
• … and more!

Who We're Looking For

We value personality over qualifications. Ideal candidates are positive, friendly, confident, great communicators, with a drive to succeed. At Johnson's , we celebrate diversity and welcome applicants from all backgrounds, including ex-offenders.

Who We Are

Johnsons Cleaners has been caring for your clothes for over 200 years, founded in 1817 by the Johnsons Brothers in Liverpool as a silk dyeing business. Today, we are known for our high-quality laundry and dry cleaning services, friendly customer care, and attention to detail. In addition to laundry, we also offer clothing repairs, passport photos, carpet cleaning, and more!

We look forward to meeting you!