Branch Assistant

ENGINEERINGUK; Watford; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading company as a Branch Assistant in Watford, where you'll provide exceptional customer service and manage stock. Enjoy a supportive team environment with opportunities for personal development and a range of benefits including a pension scheme and health cover.

Benefits

Defined Contribution Pension scheme

Aviva Private Medical Cover

AXA PPP Health Cash Plan

Save as You Earn Employee Share Scheme

Additional holiday days

Annual Employee Performance Bonus

Preferential vehicle hire discounts

Employee Assistance Programme

Cycle to Work Scheme

Company workwear and PPE

Qualifications

• Experience in Customer Service or Retail is preferred.
• Strong communication skills and a friendly attitude are essential.

Responsibilities

• Provide excellent customer service by understanding customer needs.
• Manage stock and inventory tasks including picking and packing.

Skills

Customer Service

Communication

Multi-tasking

Computer Literacy

Job description

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Location - Unit 2, Interchange, Colonial Way, Watford WD24 4WP

If you are looking for a rewarding opportunity and want to work as part of a supportive team, then this role is for you. Based at our RS Local Watford Branch, working Monday to Friday, 8:00 am to 4:30 pm.

Working alongside our branch team, you will divide your time between communicating effectively with trade customers to help them find what they need and managing stock and inventory. Full training will be provided; a can-do attitude is all you need to succeed.

What you will be doing:

As a Branch Assistant, you will report directly to the Branch Manager. Your responsibilities include providing excellent customer service by understanding customer needs, building relationships, resolving issues, and advising on delivery options. You will also handle warehouse tasks such as picking and packing stock.

What do I need to be successful?

If you have the following skills and experience, we want to hear from you:

• Some experience in Customer Service or Retail
• Strong communication skills
• The ability to multi-task and manage different areas of work
• Computer literacy
• A friendly attitude and a can-do approach

What's in it for you?

• Option to join a generous Defined Contribution Pension scheme
• Option to join Aviva Private Medical Cover
• Option to join AXA PPP Health Cash Plan
• Option to participate in the Save as You Earn Employee Share Scheme
• Option to purchase additional holiday days per year
• Annual Employee Performance Bonus scheme
• Preferential discounts on Personal Contract Hire for new vehicles for you and your family and friends
• Employee Assistance Programme
• Cycle to Work Scheme
• Company workwear and PPE
• A range of personal development programmes to enhance your skills

About RS Group:

RS has been solving engineering problems for over 80 years, turning challenges into opportunities. Our purpose is to make amazing happen for a better world. We deliver solutions globally, sending a parcel every 2 seconds to over 130 countries, with a vast range of products for our customers.

We value curiosity, innovation, and empathy. We are committed to diversity, inclusion, ethics, and ESG principles, investing in your development and wellbeing. Join us to think big, do more, and unleash your potential to achieve great things.