Branch Assistant

TN United Kingdom; Watford; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their dynamic team. This role focuses on delivering exceptional customer service in a fast-paced environment, ensuring that customers receive the support they need. With a commitment to career progression and a fantastic benefits package, this position offers a rewarding opportunity for those who thrive in a team setting. Join a leading wholesaler and be part of a company that values diversity and inclusion, where your contributions will make a real difference.

Benefits

10% off purchases at Booker

Discounts at Tesco

Free eye tests

Health checks at Tesco Pharmacy

Life Assurance

Retirement savings plan

Employee Assistance Programme

Comprehensive holiday package

Cycle to work scheme

Discounted RAC breakdown cover

Qualifications

• A can-do attitude and passion for customer service are essential.
• Reliability and proper presentation are key to success.

Responsibilities

• Ensure customers find what they need quickly and efficiently.
• Keep shelves stocked and provide courteous service at the tills.

Skills

Customer Service

Reliability

Punctuality

Teamwork

Job description

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Booker • Batchelor Road Excelsior Industrial Estate CARDIFF • Apply by 20-May-2025

About the role

We are looking for someone with a can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team, you will operate in a dynamic, fast-paced environment where no two days are the same.

Our operation runs 5/7 days a week. Please check our website for specific opening hours.

We only recruit individuals aged 17 and over.

What is in it for you

At Booker, we offer a great place to work with opportunities for career progression, along with a fantastic benefits package:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months, a Tesco colleague discount card with 10% off, increasing to 15%, on most purchases at Tesco for four days after every pay day, thirteen times a year. Also, 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM-only deals with Tesco Mobile, plus additional deals throughout the year.
• Up to 30% off car, pet, and home insurance at Tesco bank (terms apply).
• Free eye tests when spending £50 or more, with 30% off glasses, contact lenses, and prescription sunglasses on the same spend.
• 50% off health checks at Tesco Pharmacy.
• Discounted RAC breakdown cover rates.
• Access to a deals website with savings on everyday purchases, including a cycle to work scheme.
• After 3 months, eligibility to join our annual Save As You Earn share scheme, allowing you to buy Tesco shares at a discount.
• Retirement savings plan (pension) with Booker matching contributions up to 5%.
• Life Assurance providing death in service cover of up to three times your annual pay.
• Health and wellbeing support, including a 24/7 confidential Employee Assistance Programme and Virtual GP for you and your family.
• A comprehensive holiday package.

Responsibilities

Customers are at the heart of everything we do. Your responsibilities include ensuring customers find what they need quickly, keeping shelves stocked, providing efficient service at the tills, and courteously bidding farewell. You may also be involved in accurately picking items for deliveries.

What you need

• A can-do attitude
• A passion for customer service
• Willingness to go the extra mile
• Reliability, punctuality, and proper presentation

About us

Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses nationwide. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and six support centres.

Diversity and inclusion

At Booker, we value diversity, equity, and inclusion. We want everyone to feel represented and comfortable being themselves at work. We support flexible working arrangements and encourage conversations about individual needs throughout the application process.