Branch Assistant

TN United Kingdom; Southend-on-Sea; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their dynamic team in a fast-paced environment. This role focuses on delivering exceptional customer service and ensuring customer satisfaction. With opportunities for career progression and a fantastic benefits package, you will thrive in a supportive workplace that values diversity and inclusion. Join a leading wholesaler that serves independent retailers and small businesses, and be part of a team that truly values its members. If you have a passion for service and a willingness to go the extra mile, this position is perfect for you!

Benefits

Colleague discount card

Health and Wellbeing resources

Retirement savings plan

Life Assurance

Comprehensive holiday package

Discounted RAC breakdown cover

Exclusive deals website

Free eye test

Discount on Tesco purchases

Cycle-to-work scheme

Qualifications

• Passion for customer service and a can-do attitude.
• Reliability and professional appearance are essential.

Responsibilities

• Keep shelves stocked and provide quick service at the tills.
• Ensure customers leave satisfied with their experience.

Skills

Customer Service

Reliability

Punctuality

Teamwork

Can-do Attitude

Job description

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Booker • Comet Way SOUTHEND ON SEA • Apply by 16-May-2025

About the role

We are looking for someone with a can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team, you will operate in a dynamic, fast-paced environment where no two days are the same.

We are a 5/7 day operation; please check our website for specific opening hours.

We only recruit individuals aged 17 and over.

What is in it for you

At Booker, we offer a great place to work and opportunities for career progression, along with a fantastic benefits package:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months, a Tesco colleague discount card with 10% off, increasing to 15%, on most purchases at Tesco for four days after each pay day (thirteen times a year). Includes 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM-only deals with Tesco Mobile, plus additional deals throughout the year.
• Up to 30% off car, pet, and home insurance at Tesco Bank (terms apply).
• Free eye test when spending £50 or more, with 30% savings on glasses, contact lenses, and prescription sunglasses when spending £50 or more.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates.
• An exclusive deals website with savings on everyday purchases, including a cycle-to-work scheme.
• After 3 months, eligibility to join our annual Save As You Earn share scheme, allowing you to buy Tesco shares at a discount.
• Retirement savings plan (pension) – Booker will match your contributions up to 5%.
• Life Assurance providing death-in-service cover of up to three times your annual pay.
• Health and Wellbeing resources, including a 24/7 confidential Employee Assistance Programme and Virtual GP for you and your family.
• A comprehensive holiday package.

Responsibilities

Customers are at the heart of everything we do. Your responsibilities include keeping shelves stocked, providing quick service at the tills, and ensuring customers leave satisfied, whether they’re returning to their business or receiving deliveries.

What you need

• A can-do attitude
• A passion for customer service
• Willingness to go the extra mile
• Reliability, punctuality, and professional appearance

About us

Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and support centres across the UK.

Diversity, equity, and inclusion (DE&I)

At Booker, we value diversity and aim to create an inclusive environment where everyone feels welcome and can be themselves. We support flexible working arrangements and encourage conversations about how we can accommodate your needs during the application process.