Branch Assistant

Epwin Group; Kendal; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant and growing company as a Branch Assistant, where your customer service skills and driving abilities will shine. In this dynamic role, you'll work closely with a dedicated team to ensure high standards in our trade counter area while delivering exceptional service to our customers. With a focus on teamwork and a can-do attitude, you'll help meet performance targets and contribute to a positive work environment. Enjoy a range of benefits, including annual leave, a company pension, and opportunities for career growth. If you're passionate and eager to learn, this is the perfect opportunity for you!

Benefits

24 days annual leave

Company pension

Employee discounts

Monthly awards

On-the-job training

Online training

Qualifications

• Must have a full valid driving license; forklift training provided.
• Good organizational skills and IT literacy are essential.

Responsibilities

• Provide excellent customer service and maintain high standards.
• Assist with health and safety compliance and multi-drop deliveries.

Skills

Customer Service

Driving License

Organizational Skills

IT Literacy

Forklift Truck License

Teamwork

Job description

JOB TITLE: Branch Assistant - This role is predominantly Customer Service however driving is involved, therefore a full driving license is required.

LOCATION: Kendal

HOURS: 40 hours per week to be completed between Monday - Friday 07:30 - 17:00

Our trade counters

Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do and know that the team in our branches play a vital role in that. We are a growing, dynamic business and we’re looking for team players to grow with us. If you’ve got a can-do, will-do attitude and an eagerness to learn, you’re exactly the kind of person we’re looking for.

The role of a Branch Assistant:

• Works together with the team to provide excellent customer service.
• Help maintain high standards within the trade counter area and warehouse.
• Has a can-do/will-do attitude and able to work within a small team.
• Assist with health and safety compliance.
• Is competent with multi-drop deliveries.
• Work with the Branch Manager and the rest of the team to achieve branch performance targets.
• Provide cover in the branch when required.

Our ideal Branch Assistant:

• Will have a friendly, welcoming attitude and have energy and passion that is required to deliver what our customers require.
• Be versatile and prepared to assist in all aspects of running the branch.
• Must have a full valid driving license. A forklift truck license would be preferable but if not, training will be provided.
• Previous experience in a driving role would be advantageous.
• Good organisational skills and be IT literate.
• Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience. Full training will be provided
• Previous driving experience

What you’ll get

• 24 days annual leave, plus statutory bank holidays.
• Company pension.
• The chance to join a vibrant, progressive company that looks after their people.
• The opportunity to voice your ideas and help shape the future of the business.
• Real career prospects for the right people within any of the many businesses within the Epwin Group Plc.
• Enrolment within “Lifeworks” which entitles the employee to discounts at many high-street and online retailers as well as a wider range of additional benefits.
• Monthly awards where our people are recognised for outstanding contributions.
• On the job and on-line training. We invest in our people.