Branch Assistant

TN United Kingdom; Kendal; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Branch Assistant to join their dynamic team in Kendal. This role focuses on delivering exceptional customer service while also involving driving responsibilities. Ideal candidates will possess a valid driving license and demonstrate a friendly, can-do attitude. The company offers a supportive environment with extensive training and career growth opportunities. With a commitment to employee well-being, this role promises a vibrant workplace culture and the chance to contribute to the company's success.

Benefits

24 days annual leave

Company pension

Employee discounts via Lifeworks

Monthly awards for outstanding contributions

On-the-job and online training

Qualifications

• Must have a full valid driving license.
• Good organizational skills and IT literacy are essential.

Responsibilities

• Provide excellent customer service and maintain high standards.
• Assist with health and safety compliance and multi-drop deliveries.

Skills

Customer Service

Organizational Skills

Driving

IT Literacy

Education

Forklift Truck License (preferred)

Job description

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JOB TITLE:

Branch Assistant - This role is predominantly Customer Service; however, driving is involved, therefore a full driving license is required.

LOCATION:

Kendal

HOURS:

40 hours per week to be completed between Monday - Friday 07:30 - 17:00

Our trade counters

Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do. We know that the team in our branches plays a vital role in that. We are a growing, dynamic business and are looking for team players to grow with us. If you have a can-do, will-do attitude and an eagerness to learn, you’re exactly the kind of person we’re looking for.

The role of a Branch Assistant:

1. Work with the team to provide excellent customer service.
2. Help maintain high standards within the trade counter area and warehouse.
3. Have a can-do/will-do attitude and be able to work within a small team.
4. Assist with health and safety compliance.
5. Be competent with multi-drop deliveries.
6. Work with the Branch Manager and team to achieve branch performance targets.
7. Provide cover in the branch when required.

Our ideal Branch Assistant:

1. Have a friendly, welcoming attitude with energy and passion to meet customer needs.
2. Be versatile and willing to assist in all aspects of running the branch.
3. Must have a full valid driving license. A forklift truck license would be preferable, but if not, training will be provided.
4. Previous experience in a driving role is advantageous.
5. Have good organisational skills and be IT literate.
6. Experience in a trade counter environment is preferred but not essential; the right attitude and drive can overcome lack of experience. Full training will be provided.

What you’ll get:

• 24 days annual leave, plus statutory bank holidays.
• Company pension.
• The chance to join a vibrant, progressive company that values its employees.
• The opportunity to voice your ideas and help shape the future of the business.
• Real career prospects within the Epwin Group Plc.
• Enrolment in “Lifeworks” for discounts at many retailers and additional benefits.
• Monthly awards recognizing outstanding contributions.
• On-the-job and online training; we invest in our people.