Branch Assistant

Booker; Chelmsford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in the retail sector seeks a customer service team member in Chelmsford. The role requires a positive attitude and a passion for excellent service, ensuring customer satisfaction in a dynamic environment. Responsibilities will include serving customers, maintaining stock levels, and picking orders accurately.

Benefits

10% off at Booker

Tesco colleague discount card

Free eye tests

Health and wellbeing support

Retirement savings plan with matching contributions

Life assurance coverage

Comprehensive holiday package

Qualifications

• Applicants must be aged 17 or over.
• Willingness to go the extra mile and deliver excellent customer service.

Responsibilities

• Ensure customers are quickly served and satisfied.
• Keep shelves stocked and provide swift service at the tills.
• Accurately pick delivery orders.

Skills

Positive attitude

Customer service

Punctuality

Proper presentation

Job description

What's in it for you

At Booker, we offer a great place to work and opportunities for career progression, along with the following benefits:

• A Booker colleague card with 10% off at Booker and double discount events up to three times a year.
• After 3 months, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for four days after every pay day, thirteen times a year, plus 10% off at Tesco Cafe and 20% off F&F purchases.
• 10% off pay monthly & SIM-only deals with Tesco Mobile, plus additional deals throughout the year.
• Up to 30% off car, pet, and home insurance at Tesco Bank. Terms apply.
• Free eye tests when spending £50 or more, with 30% off glasses, sunglasses, and contact lenses over the same amount.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates.
• An discounts website with savings on everyday purchases and a cycle to work scheme.
• After 3 months, eligibility to join our Save As You Earn share scheme to buy Tesco shares at a discount.
• Retirement savings plan (pension) with Booker matching contributions up to 5%.
• Life assurance coverage for death in service, up to three times your annual pay.
• Health and wellbeing support, including a 24/7 Employee Assistance Programme and Virtual GP services for you and your family.
• A comprehensive holiday package.

About the role

We seek someone with a positive attitude, passionate about delivering excellent customer service and willing to go the extra mile. You will work as part of a team in a dynamic, fast-paced environment where no two days are the same.

Our operation runs 5/7 days (please check our website for specific hours).

Applicants must be aged 17 or over.

You will be responsible for

Ensuring customers are quickly served and satisfied, keeping shelves stocked, providing swift service at the tills, and accurately picking delivery orders.

You will need

A positive attitude, a passion for customer service, willingness to go the extra mile, punctuality, and proper presentation.