Branch Administrator / Receptionist

jobs.jerseyeveningpost.com-job boards; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic team as a Branch Administrator in a growing office environment. This full-time role offers a chance to enhance your customer service and administration skills while making a significant impact on the office's operations. You will be the first point of contact for customers, assisting them with inquiries and ensuring a welcoming atmosphere. Enjoy the support of a friendly team as you manage various administrative tasks, from document production to coordinating meetings. This is an excellent opportunity for someone looking to develop professionally in a vibrant and engaging setting.

Qualifications

• Experience in a customer-facing role, such as retail or front-desk administration.
• Strong verbal and written communication skills with a friendly demeanor.

Responsibilities

• Act as the first point of contact for customers and handle enquiries.
• Provide administrative support to internal teams and manage reception duties.

Skills

Customer Service

Microsoft Word

Microsoft Outlook

Microsoft Excel

Verbal Communication

Written Communication

Interpersonal Skills

Attention to Detail

Time Management

Multitasking

Tools

Microsoft Office Suite

Job description

Our client is seeking a Branch Administrator to join their growing Jersey office on a permanent, full-time basis. This is a varied and customer-facing role, ideal for someone who enjoys working with people and is looking to grow their administration and customer service skills in a professional environment. The role will support both the front-of-house function and internal teams across financial services.

Job Duties:

• Act as the first point of contact for customers, greeting visitors and handling enquiries in person, by phone, or in writing
• Assist customers by directing them to the appropriate team member and ensuring prompt follow-up
• Provide administrative support to internal teams, including document production, drafting letters, and handling internal communications
• Support the coordination of meetings, events and travel arrangements
• Ensure the office environment and facilities are well maintained
• Manage reception duties and maintain an organised front-of-house area
• Assist with general office administration as required

Job Requirements:

• Experience in a customer-facing role, such as retail, hospitality or front-desk administration
• Good working knowledge of Microsoft Word, Outlook and Excel
• Excellent verbal and written communication skills
• Strong interpersonal skills with a friendly and professional manner
• High attention to detail and a proactive approach to tasks
• Ability to multitask and manage time effectively
• Self-motivated with a willingness to learn and develop new skills

What You'll Love:

You will be joining a supportive and friendly team in a highly visible and engaging role. This opportunity allows you to build your experience in a professional office environment while making a real difference to customer service and internal operations. We look forward to receiving your application.

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