Boutique Retail Assistant - Covent Garden

Nestlé SA; London; On-site; Full time

Job summary

Join a forward-thinking company as a Sales Assistant in a vibrant Nespresso boutique. This full-time position offers a competitive salary, potential bonuses, and a structured development pathway. You will be at the forefront of delivering exceptional customer experiences, helping customers discover their perfect coffee. With a focus on quality and innovation, you will represent a brand that values excellence. Your role will involve building strong relationships with customers, showcasing your communication skills, and participating in structured training to enhance your expertise. This is a fantastic opportunity to grow within a respected industry leader.

Benefits

Competitive Pension

25 Days Holiday

Up to 10% Bonus

Structured Training Opportunities

Qualifications

• Strong understanding of retail and competitive environment.
• Ability to build strong customer relationships.

Responsibilities

• Ensure premium customer experience through exceptional service.
• Act as a brand ambassador for Nespresso.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Retail Experience

Education

High School Diploma

Retail Management Training

Job description

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Position Snapshot

£13.85 + Potential Bonus + Excellent Benefits + Development Pathway

This is a full time time permanent opportunity, but we are always open to discuss individual’s flexible working needs so please speak to us during the recruitment process to understand what this could look like.

Position Summary

We’re looking for a dedicated and driven Sales Assistant, to join our Nespresso boutique in Covent Garden. If you can demonstrate a strong understanding of the retail and competitive environment in which the Nespresso business operates, you could contribute to the growing success of the brand.

Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee – just like a skilled barista. Since 2001 in the UK, we’ve responded to consumers’ increasing appreciation for quality coffees and our year-on-year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for ‘In Home’ and ‘Out Of Home’ consumers.

A day in the life of Boutique Sales Assistant

Ensuring a premium customer experience through exceptional customer service and excellent delivery of all elements of boutique performance.

Welcoming customers to the boutique and adapting to meet their needs.

Being a proud and passionate brand ambassador of Nespresso.

Take responsibility, show motivation and in return you can expect great opportunities.

What will make you successful?

Just like our brand ambassador, George Clooney, the Nespresso coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you’ll have the passion and panache to provide exactly that. You’ll support customers in finding their perfect cup of coffee and be on hand to deliver service oriented sales, promoting our unique brand experience.

We’re looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate:

Ability to rapidly build strong, working relationships with your customer base and be happy to support where needed.

Experience within the retail sector, ideally from a luxury background but we are happy to consider those from a different industry who have the required skill-set.

Your Development – Grow with Nespresso!

Your learning and progression are hugely important to us here at Nespresso and you can really own this through our development pathway. Your first year will include structured training opportunities, where each milestone is recognised with a monetary reward. You’ll develop knowledge and skills around:

Our brand, company and people

Sustainability

Operations

You’ll be assigned a dedicated team member to offer daily support and have regular check-ins with your supervisor and manager along the way. We can’t wait to watch you evolve into a fully-fledged coffee specialist!

As part of Nestlé SA, you can count on us for an attractive benefits package. This includes a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top.

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are rooted in respect – for our employees, our customers and our consumers. That’s why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken! #LI-DNI

Position Snapshot

£13.85 + Potential Bonus + Excellent Benefits + Development Pathway

This is a full time time permanent opportunity, but we are always open to discuss individual’s flexible working needs so please speak to us during the recruitment process to understand what this could look like.

Position Summary

We’re looking for a dedicated and driven Sales Assistant, to join our Nespresso boutique in Covent Garden. If you can demonstrate a strong understanding of the retail and competitive environment in which the Nespresso business operates, you could contribute to the growing success of the brand.

Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee – just like a skilled barista. Since 2001 in the UK, we’ve responded to consumers’ increasing appreciation for quality coffees and our year-on-year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for ‘In Home’ and ‘Out Of Home’ consumers.

A day in the life of Boutique Sales Assistant

Ensuring a premium customer experience through exceptional customer service and excellent delivery of all elements of boutique performance.

Welcoming customers to the boutique and adapting to meet their needs.

Being a proud and passionate brand ambassador of Nespresso.

Take responsibility, show motivation and in return you can expect great opportunities.

What will make you successful?

Just like our brand ambassador, George Clooney, the Nespresso coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you’ll have the passion and panache to provide exactly that. You’ll support customers in finding their perfect cup of coffee and be on hand to deliver service oriented sales, promoting our unique brand experience.

We’re looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate:

Ability to rapidly build strong, working relationships with your customer base and be happy to support where needed.

Experience within the retail sector, ideally from a luxury background but we are happy to consider those from a different industry who have the required skill-set.

Your Development – Grow with Nespresso!

Your learning and progression are hugely important to us here at Nespresso and you can really own this through our development pathway. Your first year will include structured training opportunities, where each milestone is recognised with a monetary reward. You’ll develop knowledge and skills around:

Our brand, company and people

Sustainability

Operations

You’ll be assigned a dedicated team member to offer daily support and have regular check-ins with your supervisor and manager along the way. We can’t wait to watch you evolve into a fully-fledged coffee specialist!

As part of Nestlé SA, you can count on us for an attractive benefits package. This includes a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top.

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are rooted in respect – for our employees, our customers and our consumers. That’s why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken! #LI-DNI