Boutique Front Desk & Office Concierge

Gerald Edelman; Greater London; On-site; GBP 22,000 - 30,000; Full time

Job summary

Gerald Edelman is seeking a front of house receptionist to join a small team of three, delivering boutique-style service and ensuring smooth day-to-day operations in the London office.

Role handles post, meeting rooms, calls, access control, and visitor management, with a strong emphasis on professionalism and reliability. Office-based, five days a week, with opportunities to develop admin skills and support HR/Marketing.

Qualifications

• Minimum of 2 years’ experience in a corporate reception or front-of-house role.
• Polished, professional manner with strong customer service.
• Confidential handling of sensitive information including HMRC post.
• Excellent IT skills and ability to learn new systems quickly.
• Able to work five days a week in an office environment.

Responsibilities

• First point of contact for all visitors and colleagues.
• Management of meeting rooms, smart desk and visitor booking systems.
• Screening calls, directing enquiries, call handling.
• Managing door access fob system.
• Receipt and redirection of post, scanning and data management.
• Responsible for stationery and office consumables.
• Archiving, document management, printing.
• Assisting HR with new starters.
• Assisting Marketing team with events (ad-hoc).
• Assisting with facility issues.

Skills

Customer service

Attention to detail

Reliability

Time management

Teamwork

Tools

Microsoft Office

Outlook

Excel

Job description

Gerald Edelman is seeking a front of house receptionist to join a small team of three, delivering boutique-style service and ensuring smooth day-to-day operations in the London office.

Role handles post, meeting rooms, calls, access control, and visitor management, with a strong emphasis on professionalism and reliability. Office-based, five days a week, with opportunities to develop admin skills and support HR/Marketing.