Bookshop Manager - Lead a Purpose-Driven Charity Shop

St Richard's; Wilden; Remote; GBP 27,000 - 28,000; Full time

Job summary

St Richard’s Hospice seeks a Shop Manager for the Stourport Book Shop on Stourport High Street. You’ll lead a vibrant, welcoming shop that raises vital funds to support people living with an incurable illness.

This role blends commercial acumen with a rewarding purpose, creating a space where book lovers feel at home, volunteers are valued, and the community comes together for a meaningful cause. You’ll have freedom to stamp your mark, develop displays, and maximise every donation.

Qualifications

• Retail management or supervisory experience.
• Strong commercial awareness and drive to hit sales targets.
• Ability to lead, motivate and support a team.
• Excellent customer service and communication skills.
• Merchandising and presenting an inviting retail space.
• Good organisational skills and ability to juggle priorities.
• Interest in books/second-hand retail and willingness to develop knowledge.
• Retail experience essential; charity retail experience an advantage.

Responsibilities

• Inspire volunteers: lead and develop a team of volunteers in a positive environment.
• Create eye-catching displays, promotions, and seasonal features to encourage browsing and buying.
• Drive sales and maximise income through smart pricing and effective merchandising.
• Become a book expert by learning genres, editions and pricing to find valuable reads.
• Build community connections with customers, donors, volunteers and locals.
• Make a real difference by contributing to hospice care funding.

Skills

Retail management

Team leadership

Customer service

Merchandising

Organisational skills

Job description

St Richard’s Hospice seeks a Shop Manager for the Stourport Book Shop on Stourport High Street. You’ll lead a vibrant, welcoming shop that raises vital funds to support people living with an incurable illness.

This role blends commercial acumen with a rewarding purpose, creating a space where book lovers feel at home, volunteers are valued, and the community comes together for a meaningful cause. You’ll have freedom to stamp your mark, develop displays, and maximise every donation.