Bookings Operative

Carousel Logistics; Birmingham; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Health Cash Plan

Free on-site parking

Job summary

DANX Carousel is seeking a proactive Bookings Operative to join our UK Operations team. The role focuses on accurately entering bookings, preparing communications, and ensuring documentation reaches customers, suppliers and customs partners.

You don’t need prior logistics experience; we value attention to detail, computer literacy, and the ability to learn our systems. This is a busy, detail‑driven environment with clear processes.

Qualifications

• You don’t need to already be a logistics expert – the right attitude and approach matter.
• Excellent attention to detail and accuracy.
• Confident using computers and learning new systems.
• Organised and able to manage priorities.

Responsibilities

• Receiving booking information and accurately entering details into our Transport Management System (TMS).
• Preparing and sending customer communications and transport orders.
• Liaising professionally with customers, suppliers, subcontractors and other partners.
• Maintaining accurate records and documentation for transport movements.
• Supporting the administration of customs‑related shipments.
• Communicating with shippers to obtain the paperwork required for customs clearance.
• Forwarding documentation to the appropriate customs brokers.
• Tracking customs‑related jobs and keeping information up to date.
• Checking that external broker costs are accurately recorded within our systems.
• Helping ensure our transport activities are administered efficiently, accurately and compliantly.

Skills

Attention to detail

Computer literacy

Prioritisation

Clear communication

Teamwork

Proactivity

Independence

Curiosity & learning

Problem solving

Job description

Start your career in logistics with us

Are you organised, comfortable using IT systems and someone who takes pride in getting the details right?

We’re looking for a Bookings Operative to join our Operations team. This is a great opportunity for someone looking to build their experience within the fast‑paced world of transport and logistics – and previous logistics experience isn’t essential. You’ll play an important part in keeping our day‑to‑day operations running smoothly, making sure bookings are accurately entered onto our systems, information is communicated clearly and the right documentation reaches our customers, suppliers and customs partners.

What You’ll Get

• £27,976 per annum


• 40 hours per week


• Health Cash Plan scheme


• Free on-site parking

What will you be doing?

Working closely with our Operations team, you’ll be responsible for:

• Receiving booking information and accurately entering details into our Transport Management System (TMS)


• Preparing and sending customer communications and transport orders


• Liaising professionally with customers, suppliers, subcontractors and other partners


• Maintaining accurate records and documentation for transport movements


• Supporting the administration of customs‑related shipments


• Communicating with shippers to obtain the paperwork required for customs clearance


• Forwarding documentation to the appropriate customs brokers


• Tracking customs‑related jobs and keeping information up to date


• Checking that external broker costs are accurately recorded within our systems


• Helping ensure our transport activities are administered efficiently, accurately and compliantly

What are we looking for?

You don’t need to already be a logistics expert – we’re much more interested in finding someone with the right attitude and approach.

You’ll Be a Great Fit If You

• Have excellent attention to detail and accuracy


• Are confident using computers and learning new systems


• Are organised and able to manage priorities


• Communicate clearly and professionally


• Enjoy working as part of a busy team


• Are proactive and willing to take responsibility


• Can work independently when required


• Are curious, adaptable and keen to learn


• Like finding solutions and getting things done

Why logistics?

Logistics is all about making things happen. Behind every successful shipment is a team coordinating information, customers, suppliers, transport and documentation to make sure everything gets where it needs to be.

As a Bookings Operative, you’ll get exposure to different parts of the operation, including transport, customer service and customs, giving you a great foundation for developing your career within the industry.

Our values

At DANX Carousel, our values guide how we work every day:

• Ownership – We take responsibility for delivering successful results.


• Learning – We look for opportunities to develop, ask questions, share knowledge and become better at what we do.


• Caring – We look out for our customers, colleagues, partners, families and wider community.

Interested?

If you’re looking for an opportunity where you can learn, develop and become an important part of a busy logistics operation, we’d love to hear from you.