Booking Hub Specialist – Data-Driven & 2nd Shift

Veezu; Sheffield; Presencial; GBP 18.000 - 24.000; Jornada completa

Descripción de la vacante

Veezu, based at the Sheffield hub, seeks a Commercial Hub Coordinator to manage bookings from start to finish. You will perform data entry, make and receive calls, and handle emails to support commercial account holders and driver partners.

The role emphasizes GDPR compliance, information security, and timely dispatch of bookings. The job involves day-to-day admin support for commercial accounts, reporting into the Commercial Team Manager, and ensuring accurate data handling in a fast-paced

Formación

• Strong attention to detail with a focus on accurate data entry.
• Excellent verbal and written communication skills to engage customers.
• Strong customer service skills and ability to manage relationships professionally.
• Ability to handle multiple tasks simultaneously while maintaining accuracy.
• Proficiency in call center software, Microsoft Office and ability to learn new systems.
• Ability to manage time effectively in a fast-paced environment.

Responsabilidades

• Input large volumes of data accurately on a daily basis.
• Handle inbound and outbound calls to assist with bookings and quotes.
• Respond to emails from account holders with well-structured replies.
• Ensure GDPR/security information is captured for each account.
• Monitor dispatch system to maintain timeliness of commercial bookings.
• Escalate compliance or safeguarding concerns to the right departments.

Conocimientos

Attention to detail

Communication skills

Customer service

Multitasking

IT proficiency

Time management

Herramientas

Microsoft Office

Descripción del empleo

Veezu, based at the Sheffield hub, seeks a Commercial Hub Coordinator to manage bookings from start to finish. You will perform data entry, make and receive calls, and handle emails to support commercial account holders and driver partners.

The role emphasizes GDPR compliance, information security, and timely dispatch of bookings. The job involves day-to-day admin support for commercial accounts, reporting into the Commercial Team Manager, and ensuring accurate data handling in a fast-paced