Boiler & Maintenance Manager

JR United Kingdom; Chesterfield; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading engineering company is seeking a Boiler & Maintenance Manager in Chesterfield. This pivotal office-based role involves managing operations, providing technical support, and ensuring exceptional customer service. Candidates should possess leadership experience and a strong technical background in boilers. Join a dynamic team dedicated to excellence in service delivery.

Qualifications

• Proven leadership and management experience in an engineering environment.
• Solid technical understanding of LPG and oil systems is desirable.
• Customer-focused and effective under pressure.

Responsibilities

• Overseeing daily operations and technical support for field engineers.
• Coordinating maintenance services and managing office efficiency.
• Responding to customer enquiries and handling complaints.

Skills

Leadership

Technical understanding of boilers

Customer service

Attention to detail

Problem-solving

Communication skills

Job description

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Boiler & Maintenance Manager, chesterfield

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Client:

Orion Group

Location:

chesterfield, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

07.06.2025

Expiry Date:

22.07.2025

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Job Description:

Our client is seeking a confident, adaptable, and driven individual to join their Heating & Engineering team as a Boiler & Maintenance Manager. This office-based role is a key position within the company, responsible for fostering a positive and productive work environment, ensuring excellent customer service, and contributing to the continued success of the business.

About the Role:

In this dynamic role, you’ll oversee the day-to-day operations of the office while providing vital technical support to field engineers. Your responsibilities will include:

• Providing technical support to field engineers
• Managing the operations of the office, including overseeing administrative duties, ensuring the efficient functioning of the office
• Scheduling routine boiler maintenance services efficiently and ensuring accurate diary management for the engineering team
• Coordinating engineer availability and appointments for non-routine maintenance (e.g., breakdowns)
• Monitoring open jobs to ensure timely progression and completion
• Providing prompt and professional responses to customer enquiries
• Raising purchase orders and managing stock deliveries
• Overseeing invoicing and ensuring all general office tasks are completed accurately and on time
• Handling customer complaints effectively and ensuring appropriate follow-up
• Coordinating engineer training (OFTEC & Gas Safe) and ensuring compliance
• Conducting periodic stock checks
• Collaborating with department heads across offices to promote a unified team approach and uphold high service standards

About You:

We’re looking for a candidate with:

• Proven leadership and management experience, preferably in an engineering or technical environment
• A solid technical understanding of boilers, including LPG and oil systems would be highly desirable
• A customer-focused mindset with a commitment to delivering exceptional service
• The ability to prioritise tasks, multitask effectively, and remain calm under pressure
• Strong attention to detail and problem-solving skills
• Excellent written and verbal communication skills