Bodyshop Sales Advisor

Euro Car Parts Limited; Dordon CP; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Bodyshop Sales Advisor to enhance customer satisfaction through efficient order processing and communication. This role is pivotal in managing inbound and outbound sales calls, ensuring that customer needs are met with precision. The organization values its employees and promotes a healthy work-life balance, offering flexible working options. Join a team that prioritizes excellence and customer service, where your contributions will directly impact the success of the business. If you are passionate about sales and customer interaction, this opportunity is perfect for you.

Benefits

Annual Bonus

Enhanced Parental Benefits

Employee Assistance Program (EAP)

Pension

22 Days Annual Leave

Qualifications

• Strong attention to detail in processing stock and maintaining communication.
• Experience in customer service and sales is beneficial.

Responsibilities

• Handle inbound and outbound calls to customer base.
• Process sales orders and manage back-order processing.
• Communicate regularly with the Sales Manager.

Skills

Attention to Detail

Customer Service

Sales Skills

Tools

LKQ Bodyshop Operating Systems

Job description

The Bodyshop Sales Advisor will support customers by processing coatings sales orders on the LKQ Bodyshop operating systems. The role will also be responsible for taking inbound sales calls and making regular outbound calls to designated customer bases. The Bodyshop Sales Advisor will also be required to take daily service calls and/or customer service queries, escalating to second line support as necessary, whilst upselling any current promotions to customers in turn.

Why work for LKQ

We are a people first organisation – for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy work-life balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.

Key Responsibilities

• Taking inbound calls and making outbound calls to customer base
• Processing sales orders and pick notes for the relevant branch
• Back-order processing
• Communicating regularly with the Sales Manager

Skills and Experience

• A strong eye for detail, especially when completing stock back orders and maintaining communication at all times with customers.

What we offer

Company Benefits:

• Annual bonus
• Enhanced parental benefits
• EAP
• Pension
• 22 days annual leave