Bodyshop Manager

The Vella Group; United Kingdom; À distance; GBP 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

33 days holiday

Company car/allowance

Bonus scheme

Death in service

MediCash

Leadership development

Childcare support

Free parking

Résumé du poste

The Vella Group is seeking an experienced Bodyshop Manager to lead a busy accident repair centre in the UK. You will drive operational excellence, coach a skilled team and deliver exceptional customer outcomes through robust processes and strong leadership.

With 30+ years in the sector, we reward performance with a competitive package including company car or allowance, 33 days holiday, pension and a structured development pathway within a national network of repair centres.

Qualifications

• Previous experience managing an accident repair centre.
• Strong knowledge of vehicle repair processes and production planning.
• Experience leading multi-disciplinary teams including Panel Technicians, MET Technicians, Paint Technicians and others.
• Proven experience delivering operational KPIs including productivity and cycle time.
• Excellent leadership and people management skills.
• Strong commercial awareness with ability to balance operation and profitability.
• Experience working with insurer partners and industry stakeholders.
• Understanding of BSI 10125 and related compliance standards.
• Full UK driving licence.”

Responsabilités

• Lead the daily operation of the repair centre, ensuring work is delivered safely, efficiently and to the highest standards.
• Manage repair production, workflow planning and resource allocation to maximise productivity and site performance.
• Monitor KPIs including cycle time, labour utilisation, efficiency and customer satisfaction.
• Lead daily production meetings and review workloads and priorities.
• Build strong relationships with insurer partners, work providers, suppliers and customers.
• Act as primary escalation point for customer concerns and resolve issues professionally.
• Ensure repair quality remains compliant with manufacturer methods and BSI 10125 standards.
• Manage site profitability through cost control and strategic planning.
• Lead, coach and develop colleagues across all departments within the repair centre.
• Conduct performance reviews and support ongoing training and development.
• Drive a culture of accountability, teamwork, quality and customer service.
• Ensure Health & Safety, COSHH, environmental and company procedures compliance.
• Identify opportunities for continuous improvement within site operations and implement solutions.

Connaissances

Bodyshop management

Leadership

Vehicle repair processes

KPIs management

People management

Commercial awareness

Insurer collaboration

BSI 10125

Description du poste

Bodyshop Manager

LOCATION

Full-time, Permanent

£50 - £XX company car/car allowance, bonus and benefits (OTE £XX, 000 per annum)

About us

Lead a high-performing operation. Influence results. Build a successful team. Drive your career forward.

As an experienced Bodyshop Manager, you'll already understand that successful accident repair centres are built on strong leadership, efficient processes and motivated teams.At The Vella Group, we're committed to providing our leaders with the tools, support and autonomy they need to succeed. We continue to invest in our repair centres, technology, equipment and people, creating modern environments where operational excellence and customer service go hand in hand.With over 30 years of experience and a growing network of repair centres across the UK, we've established a reputation for quality, reliability and technical expertise. Our continued growth creates exciting opportunities for experienced Bodyshop Managers looking to make a genuine impact within a forward-thinking organisation.Whether you're currently leading an accident repair centre or you're ready for the next step in your management career, The Vella Group offers the opportunity to join a stable and ambitious business where success is recognised and rewarded.Join us and help shape the future of accident repair.

What You'll Be Doing

As a Bodyshop Manager, you'll take full responsibility for the day-to-day performance of the repair centre, ensuring operational efficiency, exceptional customer service and industry-leading repair quality.Leading a team of skilled technicians and support staff, you'll drive productivity, maintain compliance standards and create a culture where people can perform at their best.

Responsibilities will include:

• Leading the daily operation of the repair centre, ensuring work is delivered safely, efficiently and to the highest standards.
• Managing repair production, workflow planning and resource allocation to maximise productivity and site performance.
• Monitoring key operational performance indicators including cycle time, labour utilisation, efficiency and customer satisfaction.
• Leading daily production meetings and reviewing workloads, repair progress and operational priorities.
• Building strong relationships with insurer partners, work providers, suppliers and customers.
• Acting as the primary escalation point for customer concerns and ensuring issues are resolved professionally.
• Ensuring repair quality remains fully compliant with manufacturer repair methods and BSI 10125 standards.
• Managing site profitability through effective cost control, resource planning and operational decision-making.
• Leading, coaching and developing colleagues across all departments within the repair centre.
• Conducting performance reviews and supporting ongoing training and development.
• Driving a positive culture focused on accountability, teamwork, quality and customer service.
• Ensuring compliance with all Health & Safety, COSHH, environmental and company procedures.
• Identifying opportunities for continuous improvement within site operations and implementing effective solutions.

About You

We're looking for an experienced and motivatedBodyshop Managerwho combines strong operational leadership with a passion for delivering outstanding customer outcomes. The ideal candidate will have:

• Previous experience managing an accident repair centre, Bodyshop or vehicle repair operation.
• A strong understanding of vehicle repair processes, production planning and repair methodologies.
• Experience leading multi-disciplinary teams including Panel Technicians, MET Technicians, Paint Technicians, Vehicle Damage Assessors and customer service colleagues.
• Proven experience delivering operational KPIs including productivity, cycle time and customer satisfaction measures.
• Excellent leadership and people management skills.
• Strong commercial awareness with the ability to balance operational performance and profitability.
• Experience working with insurer partners, work providers and industry stakeholders.
• A thorough understanding of BSI 10125 and industry compliance standards.
• Excellent organisational, communication and problem-solving skills.
• A full UK driving licence.

Most importantly, you'll be someone who leads by example, supports your team and takes genuine pride in delivering exceptional results for customers, colleagues and business partners.

What's In It For You?

• 33 days holiday including bank holidays
• Company car or car allowance
• Performance-related bonus scheme
• Pension scheme & death in service insurance
• Enhanced maternity & paternity pay
• Access to Perkbox – discounts on retail, travel and more
• MediCash – free healthcare support
• Internal and external leadership development
• Childcare support – vouchers or workplace nursery benefit
• Free parking
• Long-term career progression opportunities within a growing national business

Key Details

• Hours: 45 hours per week, Monday to Friday
• Licence: Full UK driving licence required
• Location: On-site, LOCATION
• Contract: Full-time, permanent

Ready to take ownership of a busy repair centre and lead a team that values quality, accountability and teamwork?

c£50, 000 per annum, plus car/allowance, 1/4rly bonuses (OTE £70, 000) and pension