Bodyshop Manager

The Vella Group Repair Centres; Leominster; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

33 days holiday including bank hols

Pension scheme

Death in service insurance

Enhanced maternity & paternity pay

Perkbox discounts

MediCash healthcare support

Training and development opportunities

Childcare support vouchers

Job summary

The Vella Group is seeking a Bodyshop Manager in Leominster to lead a modern accident repair facility. You will oversee repair, estimating and production, driving efficiency, scheduling and productivity while maintaining high standards of customer service and regulatory compliance.

Lead a high-performing team, manage work providers, and ensure accurate documentation and SLA adherence. This on-site role offers a competitive package and opportunities for growth within a respected UK network.

Responsibilities

• Lead all repair, estimating, and production processes to ensure efficiency and accuracy
• Run daily production meetings and create schedules to optimise workflow
• Achieve consistent labour utilisation and productivity targets
• Identify production constraints and coordinate effective solutions
• Act as senior point of contact for customer complaints and resolutions
• Build and manage relationships with Work Providers and negotiate contracts
• Ensure supplementary estimates are produced promptly with supporting documentation
• Maintain accurate records in management systems and monitor workloads to meet SLA requirements
• Ensure compliance with relevant regulations (BSI 10125, HSE, COSHH, EPA)
• Lead and motivate onsite staff, overseeing training and performance reviews
• Promote quality, safety, and accountability across the site
• Stay current with repair methods and manufacturer guidelines
• Drive continuous improvements in processes and performance
• Attend training courses to stay updated with industry standards and company policies

Job description

Bodyshop Manager - Leominster

c£50,000 plus car/allowance and bonus (OTE up to £70,000 per annum)

Step into a leadership role where you'll shape the future of accident repair excellence. Lead a modern bodyshop facility, drive operational performance, and build a high-performing team in one of the UK's most respected accident repair networks.

About The Vella Group

The Vella Group is one of the UK's leading accident repair specialists, with over 30 years' experience supporting drivers and insurer partners. Operating across a growing network of modern bodyshops, The Vella Group is committed to technical excellence, outstanding customer service, and continuous investment in people, equipment, and innovation.

What you'll be doing

Operational & Production Leadership

• Manage all repair, estimating, and production processes, ensuring efficiency and accuracy
• Lead daily production meetings and create schedules to optimise workflow
• Achieve consistent labour utilisation and productivity targets
• Identify production constraints and coordinate solutions

Customer Experience & Work Provider Management

• Act as senior point of contact for customer complaints and resolution
• Build strong relationships with Work Providers and negotiate contracts
• Keep customers informed throughout the repair journey

Estimating, Administration & Compliance

• Ensure supplementary estimates are produced promptly with supporting documentation
• Maintain accurate records in management systems
• Monitor workloads to meet SLA requirements
• Ensure compliance with BSI 10125, HSE, COSHH, and EPA regulations

People Leadership

• Lead and motivate all onsite staff, fostering high-performance culture
• Oversee training for new and existing team members
• Conduct performance reviews and develop growth plans
• Promote quality, safety, and accountability

Quality, Safety & Site Standards

• Stay current with repair methods and manufacturer guidelines
• Maintain housekeeping standards and equipment maintenance
• Drive continuous improvements in processes and performance

Additional Expectations

• Flexibility to undertake additional duties as required, including support at other sites
• Attend training courses to stay current with industry standards and company policies

What You'll Get in Return

• 33 days holiday including bank holidays
• Pension scheme & death in service insurance
• Enhanced maternity & paternity pay
• Access to Perkbox - discounts on retail, travel, and more
• MediCash - free healthcare support
• Internal and external training to develop your skills
• Childcare support - vouchers or workplace nursery benefit
• Free parking and provided uniform

Working Hours

• Monday to Friday
• 45 hours per week

Location

This is an on-site role based in Leominster, Herefordshire.

Ready to lead a team that values quality, innovation, and excellence? Take charge of your career in accident repair leadership.

#IND1