BMW Sales Administrator

Land Rover; Cardiff; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Holiday entitlement 33 days

Maternity/Paternity pay

Career development

Long service recognition

Car discount schemes

High street discounts

Cycle to work

Volunteer day

Job summary

Sytner BMW Cardiff is seeking a motivated Sales Administrator to join our team. You will provide essential administrative support to the sales department, handling file auditing, trade transfers and other duties while delivering high-quality customer service to our clients.

You will work closely with the Dealership Accountant and Sales Team, thriving in a busy, high-pressure environment and embracing weekend patterns to ensure top-notch service for our customers.

Qualifications

• Previous experience in an administrative role is advantageous.
• Proficient IT skills required; no specific industry experience is necessary.

Responsibilities

• Assist with file auditing and trade transfers.
• Support sales team with ad-hoc duties and customer inquiries.
• Provide excellent customer service and handle enquiries promptly.
• Work flexible patterns, including weekends, to maintain high service levels.

Skills

Administrative skills

IT skills

Job description

About the role

Sytner BMW Cardiff is looking for a highly motivated and hardworking Sales Administrator to join their fantastic team.

As a Sytner Sales Administrator, you will provide exceptional administrative support to our sales team by assisting with file auditing, trade transfers and other ad‑hoc duties. In this role, you will work closely with the Dealership Accountant, Sales Department and many members of the management team. You will be responsible for delivering excellent customer service whilst dealing with incoming enquiries from our customers in a prompt manner.

Sytner Sales Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About you

Previous experience in an administrative role is advantageous along with proficient IT skills; however, no specific industry experience is required.

We are looking for an individual who is committed to providing excellent customer service and thrive in a busy, high pressurised environment.

Ideally, you will be extremely organised, confident, have great attention to detail and be willing to go that extra mile. The passion to prioritise customer satisfaction at all times is crucial in this role.

Why Sytner?

Sytner Group are delighted to provide an industry‑leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.