BMW/MINI Parts Apprentice — Train, Earn, Grow

Vines Group; Redhill; On-site; GBP 16,000 - 20,000; Full time

Benefits offered by this job

Awesome Team

Exciting Challenges

Great Perks

Training Provided

Holiday Entitlements

Birthday Off

Staff Discounts

Health Plan

Parental Benefits

Flexible Holidays

Growth Opportunities

Extra Perks

Job summary

Vines Group is offering a BMW/MINI Customer Service Apprentice – Parts Advisor in Redhill, Surrey. You will be trained to become a qualified Parts Advisor with on-the-job and classroom training at BMW Academy. The role involves learning with a mentor and achieving accredited diplomas in customer service while earning a salary.

The 12-month apprenticeship combines hands-on duties in the parts department with offsite classroom sessions at Reading BMW Academy, plus ongoing development support.

Qualifications

• GCSEs A*-C / 9-4 in English, Maths and one other subject.
• Strong communication and customer service mindset.
• Interest in the automotive industry and willingness to learn.

Responsibilities

• Be the go-to expert for BMW parts and assist customers and technicians.
• Pick, pack and dispatch orders accurately and on time.
• Identify vehicle parts using industry systems and technology.
• Deliver outstanding customer service and build relationships.
• Spot opportunities to recommend products and drive sales.
• Assist with stock management and inventory accuracy.

Skills

Excellent communication

Willingness to learn

Automotive enthusiasm

Hardworking

Attendance & punctuality

Reliability

Initiative

Can-do attitude

Education

GCSEs English & Maths & one more

Tools

Industry systems

Job description

Vines Group is offering a BMW/MINI Customer Service Apprentice – Parts Advisor in Redhill, Surrey. You will be trained to become a qualified Parts Advisor with on-the-job and classroom training at BMW Academy. The role involves learning with a mentor and achieving accredited diplomas in customer service while earning a salary.

The 12-month apprenticeship combines hands-on duties in the parts department with offsite classroom sessions at Reading BMW Academy, plus ongoing development support.